Systems 2000 Plumbing: Your Manhattan Plumbing & Heating Partner

Systems 2000 Photos

Systems 2000 Introduce

Hey New Yorkers! When a plumbing issue arises, whether it's a minor leak or a major system breakdown, finding a reliable and efficient service provider is paramount. In a city as bustling as ours, you need professionals who understand the unique challenges of urban infrastructure and can respond promptly. Systems 2000 Plumbing, located right here in Manhattan, aims to be that trusted partner for your residential and commercial plumbing and heating needs. This article will provide you with an overview of Systems 2000 Plumbing, detailing their services, location, and what they strive to offer the New York community.

Systems 2000 Plumbing states that they have been servicing and designing plumbing systems for residential and commercial properties in New York, NY, for over 30 years. They present themselves as a leading plumbing service firm with over 80 licensed technicians ready to provide individualized plumbing solutions. Their commitment, as stated on their website, is to provide exceptional customer service and outstanding results, striving to exceed expectations by ensuring that each client receives the very best service from start to finish. They also highlight that their experienced technicians are knowledgeable, courteous, and equipped with the latest technology. It is important for potential customers to be aware that while the company promotes these high standards, some customer reviews found on public platforms express significant concerns regarding billing practices, service efficiency, and overall customer satisfaction, describing experiences that contradict the company's stated mission.

Location and Accessibility

Systems 2000 Plumbing is located at 424 E 81st St #3, New York, NY 10028, USA. This address places them in the vibrant Upper East Side of Manhattan, offering a strategic advantage for serving clients throughout New York City. Being based in a central Manhattan neighborhood allows for efficient dispatch to residential and commercial properties across the borough, as well as relatively quick access to other parts of the five boroughs. For New Yorkers, this means a plumbing service that is physically close and aims to be responsive to calls for service, an important factor when dealing with time-sensitive plumbing or heating issues. Their location in a well-established area also implies familiarity with the diverse types of buildings and their plumbing systems found throughout NYC.

Services Offered

Systems 2000 Plumbing offers a wide array of plumbing and heating services, catering to both residential and commercial clients across New York, NY. They aim to provide comprehensive solutions for various issues.

Day to Day Plumbing Repairs: Handling common issues such as leaky faucets, running toilets, and minor pipe repairs.
All Plumbing Related Fixtures: Installation, repair, and maintenance of various plumbing fixtures in bathrooms and kitchens.
Heating Systems: Services for heating systems, including troubleshooting, repair, and installation. This includes steam generation and steam heating systems.
Air Conditioning Systems / Fan Coils: Work on air conditioning units and fan coil units, which often integrate with building-wide mechanical systems.
Troubleshooting: Diagnosing complex plumbing and heating problems to identify root causes.
In-House Expediting: Assistance with navigating necessary permits and approvals for plumbing projects.
Pump Repair / Controls: Repair and maintenance of various pumps within plumbing systems, including booster and circulation pumps.
Drain Cleaning: Clearing clogs and blockages in drains and sewer lines.
High Pressure Steam Systems: Specialization in high-pressure steam systems, indicating expertise in more complex commercial or older building heating setups.
LL-152 Gas System Inspection: Performing inspections related to Local Law 152 for gas piping systems.
Backflow Testing: Testing and prevention of backflow to ensure water quality and compliance.
Standpipe 5 Year Testing: Required periodic testing for building standpipe systems for fire safety.
Spence Valves, Steam Pilot Valves, Steam Traps: Specialized work on specific components common in steam heating systems.
Gas Distribution Piping: Installation, repair, and replacement of gas piping.
Dual Temperature Piping Systems: Working with systems that manage both heating and cooling fluids.
Full Gas System Replacements: Comprehensive replacement of gas systems, including exterior installations.
Building-Wide System Re-pipes: Large-scale replacement of entire plumbing systems within buildings.
Building-Wide Water Filtration / Purification: Installation and maintenance of water filtration and purification systems for entire buildings.
Expansion Joints Design and Installation: Expertise in handling expansion joints in piping systems to accommodate thermal movement.
Annual FDNY Residential Sprinkler Flow Tests: Performing required annual tests for residential fire sprinkler systems.
Standpipe and Sprinkler Color Code Certification: Ensuring compliance with fire safety color coding.
Leak Detection: Identifying hidden leaks using specialized techniques.
Project Management: Offering turn-key project management, including in-house protection, demolition, carpentry, and restoration crews for comprehensive solutions.

Features / Highlights

Systems 2000 Plumbing highlights several features intended to attract New York City clients:

Extensive Experience: They claim over 30 years of experience in the plumbing industry, suggesting a deep understanding of common issues and solutions in New York.
Large Team of Licensed Technicians: With over 80 licensed and insured technicians, they aim to have the capacity to handle numerous service calls and provide specialized expertise.
Comprehensive Service Range: Their extensive list of services, from basic repairs to complex system replacements and fire suppression, indicates their capability to be a one-stop solution for diverse plumbing and heating needs.
Focus on Customer Satisfaction: The company states a commitment to providing exceptional customer service and ensuring 100% satisfaction, aiming for outstanding results.
Equipped with Latest Technology: They claim their technicians are equipped with modern tools and technology to ensure efficient and effective work.
Free Consultations: Systems 2000 Plumbing offers free consultations to better understand client needs and provide tailored solutions.
24/7 Emergency Services Available: This is a stated service on their website, indicating their readiness to respond to urgent plumbing needs at any time.

However, it is crucial to present a balanced perspective for potential local users. Contradictory customer reviews from public platforms describe significant negative experiences, including:

Allegations of Fraudulent Billing: Multiple reviews accuse the company of charging for uncompleted work, overbilling, and altering service notes submitted to credit card companies.
Exorbitant Pricing: Customers report being charged significantly higher than market prices for services.
Inefficient Service & Time Wasting: Accounts detail plumbers spending excessive time on simple tasks, disappearing for long periods, and creating unnecessary delays.
Lack of Accountability: Reviewers state that the company failed to respond to email confrontations or address grievances, suggesting a lack of accountability for negative service experiences.
False Claims about Parts/Tools: Instances where plumbers allegedly claimed parts were missing or incorrect, leading to unnecessary delays or purchases.
Discrepancies in Service Reports: Accusations of falsely documenting work performed or time spent.

Contact Information

To reach Systems 2000 Plumbing, New Yorkers can use the following contact details:

Address: 424 E 81st St #3, New York, NY 10028, USA

Phone: (212) 327-2277

Mobile Phone: +1 212-327-2277

Their website also offers a contact form for inquiries and free consultations.

Conclusion: Why this place is suitable for locals

For New Yorkers seeking plumbing and heating services, the choice of a contractor is a significant decision that impacts both immediate needs and long-term property maintenance. Systems 2000 Plumbing, located in Manhattan, presents itself as a company with over three decades of experience and a comprehensive range of services, aiming to cater to the diverse needs of the city's residential and commercial properties. Their stated commitment to exceptional customer service, extensive capabilities in areas like high-pressure steam systems and building-wide re-pipes, and offering 24/7 emergency services, theoretically position them as a robust option for complex urban plumbing challenges.

However, it is crucial for New York locals to be aware of the stark contrast between the company's self-presentation and significant negative customer feedback found on public review platforms. These reviews raise serious concerns about billing transparency, service efficiency, and potential fraudulent practices. While a company's longevity and stated offerings are important, the experiences of other local users can provide vital insights. Therefore, while Systems 2000 Plumbing offers a broad spectrum of services that might seem appealing for comprehensive projects in New York City, prospective clients are strongly advised to exercise extreme caution, conduct thorough due diligence, and consider all available reviews before engaging their services, especially for sensitive or urgent plumbing and heating needs.

Systems 2000 Services

Plumber
24/7 Emergency Plumbing Services
Air Conditioning
All Plumbing Services
Annual Fdny Residential Sprinkler Flow Tests
Backflow Testing
Booster And Circulation Pumps
Booster Pump Installation
Booster System Installation
Building Wide Water Filtration
Completed Plumbing Projects
Consulations
Domestic Hot Water Systems
Drain Cleaning
Dual Temperature Piping Systems
Emergency Service
Expansion Joints Design And Installation
Fan Coil Units
Free Consultation
Full Gas System Replacements
Gas Distribution Piping
Heating and Cooling
Home Services
Leak Detection
Piping Upgrade
Plumbing
Plumbing Contractor
Plumbing Maintenance
Plumbing Problem
Plumbing Repairs
Plumbing Service
Plumbing Solutions
Plumbing Upgrade
Pump Repair
Re-Piping
Replacement Projects
Residential And Commercial
Residential and Commercial
Sanitary Sewer
Standpipe And Sprinkler Color Code Certification
Steam Heating Systems
Steam Pilot Valves
Steam Traps
Water Distribution
Water Mixing
Water Purification
Water Supply

Systems 2000 Details

Payments
Credit cards
Credit cards

Systems 2000 Location

Systems 2000

New York New York County New York East 81st Street

424 E 81st St #3, New York, NY 10028, USA

Systems 2000 Reviews

An average rating of ★2.8 from 52 user reviews.

pricebuildingbillapartmentpayradiatorscamsmall claims courtkickbackscorruption

★ 5★ 4★ 3★ 2★ 1

I am still stunned by the stunt this hack organization is trying to pull. There was a leak in my daughters coop that caused the neighbor's ceiling to split. The neighbor called an emergency plumber that came out looked in the hole took a video and said what was wrong. I was visiting and in a hurry. so I asked for a price to fix and they said they would get back to me. The 550 price was shocking but it was explained as an emergency, the price doubled. After not hearing back I contacted this company. I explained the problem, and they said they would be there to "assess and repair". I was to pay one hour in advance and then billed aprox 250 each additional hour.They came and stayed and stayed and stayed doing nothing. The came up to our apartment, rolled back shower door then went back downstairs. approximately 90 minutes into it, a supervisor showed up to assess. He said they had to do a proposal but I would have to do much prep work. I explained this was an emergency and he said they would get back to me and left. 4 days later ( admit weekend was involved, ) I got a ridiculous proposal which I said no to. Then. a. bill for an additional 3 hours work which included making a ceiling hole (already there) and closing it with wood which was not asked for (costing me additional money to have it reopened ) and saying there were there for 4 hours when my neighbor went to work and we went to lunch 2. hours and. 45 minutes after they arrived and left. This company is a complete scam.PLEASE DO NOT USE THESE PEOPLE. WHILE THEY APPEAR NICE, THEY ARE COMPLETE RIPOFF ARTISTS
Jun 13, 2025 · Janice Molson
A scamming company that charges you about 2.5x the market price while wasting your time. The 2.9 stars on Google and 2.4 stars on yelp are self-explanatory (many of the reviews are fake and from the employees).Summary:- scheduled for fixing three toilets at 9am- arrived at 930am and acted as if nothing was wrong- the task was to change the valve for two toilets and fix the odor coming from a third- I provided the valve for the first toilet already- the plumber said my valve had two missing parts and had to go get a new one, and then disappeared for over half an hour- I checked online and my valve was correct and it was an unopened box (not missing any parts), so I didn’t actually have to buy a new valve- it took around two hours for two people to change the valve for the first toilet, but I googled and it takes 45 minutes to change a valve (60 minutes for an amateur or non-professional)- they left again at 11:46 saying he had to get another more expensive valve for the second toilet (which I googled was untrue). They couldn’t just get the second valve the first time they disappeared? At 12:30, we ask them by text message where they went, and they said they were coming back- they returned at 1:06 and changed the second toilet valve until 1:52 (46 minutes, magically more than two times faster after I caught on to their schemes)- from 1:52 to 2:10, he went to check out the problem of the third toilet- at that point I just told them to leave, just to cut my losses- he opened his phone app and asked me to sign (it was already on the signature page which was a blank box). I told him to show me what I was signing. He then took his device back and then went back a page and proceeded to edit a lot of the details, before passing the phone back to me- I received the bill shortly after for five hours of work (presumably 0900-1400) which probably includes the half hour delay and fake lunch break. Surprisingly the valve for the first toilet was not on the bill, as the plumber knew I had already caught on to the scamming. The bill includes lots of miscellaneous items like cloths, rags, etc. I checked on Amazon that my second valve cost $29 but I was billed over 100 dollars for materials.- I confronted the company by email and receiving a template reply saying they would check with the mechanic with no apology or surprise, and then never received another reply (definitely scamming is the way they operate)- I filed a dispute with my credit card company and won (without a defense from the other side). I proceeded to send the credit card the videos I took of all our interactions and their arrival/departure/disappearance times to have them added to the fraud list- I reported to all of: plumbing licensing company, better business bureau, consumer protection office. You should do the same if you find yourself the victim of their plumbing scams- you can also try to get them off the recommended list for your building and report them if a kickback arrangement is there- despite all the above, the company decided to not reply after the first email- although the problem of my first two toilets was fixed (it was just changing a valve), so much time was wasted that I had to find another plumber to fix my third toilet. Probably their game plan was just to bill me a full day while endlessly disappearing in the middle
May 16, 2025 · Jeremy Starr Lam
Dishonest company - avoid them at all cost. They charged me over $2,000 for 5-1/2 hours of work when in fact the technician worked for only 4-1/2 hours. When I challenged this with their finance person, Almira, she simply stopped returning my phone calls. Very disappointing.
May 16, 2024 · Pavan Wadhwa
Feel free to reach out to me on insta my handle is ellieprazier , I am happy to attest to the horrible behavior of this company. I have reported them to the better business bureau and will be trying to contact whichever organization licensed them.I implore you to do your research and read all the reviews below mine. The below others reviews encouraged me to write one as well as it’s important to check! Now I realize! I wished I looked them up before I allowed the manager of my building to send them to my apartment when I had a small leak.I wish there was a way to contact the below other people who have the same situation so we could take them to claims court together, or report them to their licensor, please reach out to me.1. They over billed me by multiple hours saying they had overtime when they were in our unit for less than 1 hour as I was home when they came. The bill goes straight to our building and it was paid then passed to me with no repercussions of their actions since auto paid by the building then passed down. I see below this is their MO and are getting away with it. I did not research them until it happened to me and now I know better. Gets worse as they failed at their job.2. They charged me for drop cloths, random parts, and other random charges in which were not used in any way.3. They were hired to evaluate a leak and did not catch it because two months later it imploded and bursted in the spot they “fixed”. I called another plumber myself instead of using the building manager's recommendation because of their over billing and was told it was not fixed in the correct area which caused it to burst. They will not return my calls.
Jan 24, 2024 · Ellie Prazier
Be very cautious if your super hires these plumbers for your coop apartment. I am not the type to write reviews, but I am shocked at the blatant corruption of this company and my building management. Swindled is understatement and I wish I did my due diligence of at least looking them up.We had a small leaky faucet from a guest bath sink that we wanted fixed and asked the super to fix it. The super said he would need to call the building's plumber so I agree to the appointment the super set up. Systems 2000 comes and goes within 30 mins on a Wednesday afternoon can be verified on our nanny cam.We get the bill from the building for 2 hours of work on overtime and extra charges for tarps and other materials they never used. I call the management company to dispute these charges, and nothing could be done as the building already paid them as it was billed to the residential complex itself and then was passed on to me through maintenance fees. I have called Systems 2000 four times and each time get different answers and promises to follow up with no one following through. Now my calls are just going unanswered because they know they need to refund the building or me directly.I find out this is not the buildings plumber as I was led to believe, this is the super's recommended plumber and not only that but other residents have made complaints and that there is high suspicion the super is getting kick backs which is why they are continued to be pushed on residents. Most residents just pay it and do not ask questions, so it went unnoticed for about a year before my issue arose in June .The super has now been fired, systems 2000 is not allowed to work in our building, however I still don't have my money back because the building is the one charged than passed to me. I cant even take them to small claims because the coop would have to and that is a much larger process. I am just out of the money.I do not write reviews but this had to be noted and I wished I looked them up before hand because I see many reviews saying the same issues.Now that we have worked with other plumbers I will say the average rate for a plumber per hour in midtown east is $165-$185/hr for complicated issues. $125-150/hr for smaller problems. We have inquired with 4 plumbing companies about pricing, so we now have a preferred vendor list for residents. Systems 2000 charged $250/hr and $375/hr for overtime for leaking faucet that needed to be tightened. I assume the difference of the average rate was going to the super. Stay away.
Aug 14, 2023 · james martin