Ray W Moyer Inc: Your Local Plumbing & HVAC Service in Myerstown, PA

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Ray W Moyer Inc Introduce

For homeowners in Pennsylvania, particularly those in the Myerstown area and across Lebanon County, finding a reliable service provider for essential home systems like plumbing and heating is crucial. When your furnace breaks down in the cold winter months or a plumbing issue disrupts your daily routine, you need a responsive and effective solution. Ray W Moyer Inc has been a presence in the Myerstown community, offering services that aim to address these critical household needs.

The functionality of your home's heating and plumbing systems is paramount to comfort and safety. From ensuring your boiler is running efficiently to addressing unexpected leaks, these tasks require specialized knowledge and a commitment to quality service. Ray W Moyer Inc operates within this essential sector, providing various services designed to keep your home's vital systems in working order. Understanding the local climate and the common types of residential infrastructure in Pennsylvania, a local service provider can often offer more tailored and timely assistance.

While the goal of any service company is to provide satisfactory results, customer experiences can vary. It's important for homeowners to be informed and consider all available information when choosing a service provider. Ray W Moyer Inc, like any business, has received feedback from customers that reflects different outcomes and interactions. This overview aims to provide factual information about their services and contact details, allowing local users to make their own informed decisions based on their specific needs and priorities. The company strives to be available when needed, offering immediate response for urgent issues.

Ray W Moyer Inc is conveniently located at 645 Hilltop Rd, Myerstown, PA 17067, USA. This address places them within easy reach for residents in Myerstown and the surrounding areas within Lebanon County. Their physical location is important for service providers who need to quickly dispatch technicians to homes for emergency repairs or scheduled maintenance. Being situated centrally allows for a more efficient response time, which is particularly critical when dealing with heating system failures during cold Pennsylvania winters or sudden plumbing emergencies that can cause significant damage if not addressed promptly.

The accessibility of a local service like Ray W Moyer Inc means that homeowners in the immediate vicinity and neighboring towns can expect a reduced travel time for technicians, potentially leading to faster problem resolution. This local presence is a significant advantage, as it indicates a familiarity with the specific types of homes, heating systems, and plumbing infrastructures common to the region. While the company's base is in Myerstown, their service radius extends to serve a broader segment of the community, aiming to provide essential services where and when they are most needed. Knowing that a service provider is geographically close can offer a layer of reassurance during stressful home maintenance situations.

Ray W Moyer Inc offers services primarily focused on heating systems and some aspects of plumbing, essential for home comfort and functionality in Pennsylvania. While detailed public data on all specific services is limited, based on common needs for a company operating in this sector and customer feedback, their offerings generally include:

Boiler System Service: Maintenance and repair for residential and potentially commercial boiler systems. This would include inspection, cleaning, and addressing operational issues.
Furnace Maintenance and Repair: Services for oil-fired or other types of furnaces, ensuring they are running efficiently and safely. This often involves cleaning combustion chambers, flues, and general system checks.
Oil Burner Service: Specific attention to the components of oil heating systems, including pump and oil filter changes, and addressing fuel delivery issues.
Heating System Troubleshooting: Diagnosing problems with heating systems that lead to shutdowns, inefficiencies, or unusual smells.
General Plumbing Repairs: While their primary focus appears to be heating, companies like this often handle common plumbing issues such as pump replacements or addressing system shutdowns related to water flow.
Emergency Callouts: Availability for urgent heating or plumbing issues, particularly when a lack of heat or hot water presents an immediate problem.

Ray W Moyer Inc’s operations have elicited varied feedback from customers, highlighting certain aspects of their service.

Mixed Customer Experiences: It's important to note that customer experiences with Ray W Moyer Inc appear to be highly polarized. While some customers report positive interactions, others have shared significant dissatisfaction.
Variable Response Time: One customer mentioned, "Ray came the same day I called. Fast, efficient," indicating potential for quick service. However, another account describes extended periods of no heat and repeated calls before a resolution attempt was made.
Pricing Concerns: One positive review praises "more than fair on his pricing," suggesting competitive rates. Conversely, a negative review implies that the quality of work did not align with expectations, even when eventually no charge was applied.
Technician Conduct: A specific concern raised in one review relates to the conduct of the "technician" (identified as Ray W. Moyer himself), describing "dismissive and condescending" behavior and "inappropriate physical actions." This highlights the importance of professional demeanor during service calls.
Quality of Work: One customer experienced a lack of thoroughness in furnace maintenance, with claims of components not being cleaned and only superficial changes made, leading to ongoing system issues. This contrasts with the expectation of a professional service that fully resolves problems.
Diagnostic Accuracy: In one instance, a customer reported being repeatedly told there was an "oil leak" when the actual problem, identified by another company, was an "AIR leak in the oil pump," suggesting potential misdiagnosis.
Communication and Follow-up: While some initial response times are noted as fast, a critical review points to delayed follow-up calls and dismissiveness of customer concerns after the initial service, particularly when issues persisted.
Importance of Technician Assigned: One review explicitly advises, "make SURE the ‘technician’ is NOT RAY W. MOYER," suggesting that the experience might differ significantly depending on which technician is dispatched for the service.

To contact Ray W Moyer Inc for your heating and plumbing needs, you can use the following details:

Address: 645 Hilltop Rd, Myerstown, PA 17067, USA

Phone: (717) 866-2926

Mobile Phone: +1 717-866-2926

For residents in Myerstown and the surrounding areas of Pennsylvania, choosing a local service provider for plumbing and heating needs involves careful consideration. Ray W Moyer Inc is available in your community, offering essential services to address furnace, boiler, and general plumbing issues. Their local presence means they are geographically convenient for immediate needs and potentially offer quicker response times compared to companies located further afield.

When selecting a service for critical home systems, it is always advisable to weigh all available information, including customer feedback. While some experiences with Ray W Moyer Inc highlight prompt service and fair pricing, other detailed accounts raise concerns about service quality, diagnostic accuracy, and customer interaction. For local users in Pennsylvania, this information can help inform their decision-making process. Ultimately, the suitability of Ray W Moyer Inc for locals will depend on individual priorities regarding speed of service, detailed workmanship, and the specific technician assigned to the job, making it important for potential customers to communicate their needs clearly and confirm the scope of work upfront.

Ray W Moyer Inc Details

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Ray W Moyer Inc Location

Ray W Moyer Inc

Pennsylvania Lebanon County Myerstown Hilltop Road

645 Hilltop Rd, Myerstown, PA 17067, USA

Ray W Moyer Inc Reviews

An average rating of ★2.3 from 3 user reviews.★ 5★ 4★ 3★ 2★ 1

AVOID AT ALL COST!!If I’d have been able to leave negative stars I would have marked -5.If this helps even one person avoid the absolute nightmare of an experience I had I’ll be glad.The attached photos clearly show that not only did he not clean my flue or boiler system, he didn’t touch those areas at all. He changed the pump and oil filters then spray painted some exterior components to make it “look nice” (his words not mine). He did not brush or vacuum the combustion chamber, the flue pipe or back of the boiler.Not only was my system continually shutting down (tripping the reset button) but there was a scent of fuel oil each time I did get it to start until finally it wouldn’t start at all. When called about the issue Ray Moyer kept insisting there must be an oil leak. THERE ABSOLUTELY WAS NOT, which he was told multiple times over the course of three weeks after he had been at my house. At one point he tried to say I was smelling fumes from the spray paint he’d used getting hot. I cannot stress just how dismissive and condescending this person was towards me!Ultimately my son and I brushed and vacuumed the system. But still there was the issue of smelling fuel oil in my house, which did not exist prior to Ray Moyer “working” on my system. Ray was LESS THAN cooperative and dismissive of my concerns. After many phone calls and pleas to not dismiss me I put my foot down and demanded he return and determine what the problem was because I HAD NO HEAT NOR HOT WATER!!!He FINALLY returned, but instead of inspecting my system to figure out the problem he asked me for my bill (that had just arrived a few days earlier) and handed me a note that said “no charge” (see pictures) and again insinuated there was an oil leak. When confronted as to why he wasn’t taking responsibility for the inferior work he’d done and at least TRYING to figure out the problem he turned tail and ran. Literally tucked his tail, shuffled to his work truck leaving me high, dry AND cold on nights that were dipping below freezing.Adding insult to injury his son had the audacity to call the next day to “follow up” on services provided. That type of a call should have been made just after the actual service appointment, not three weeks later and after I’d made complaints.I won’t even go into his inappropriate physical actions on the day he initially “worked” on the furnace. Be warned, if you do hire this company make SURE the ‘technician’ is NOT RAY W. MOYER!!The good news is I ended up hiring another, more reputable, company and their tech discovered an AIR leak in the oil pump. AIR LEAK, not oil Mr. Moyer. It took him less than an hour to find and repair the problem and my furnace had been purring like a kitten, running properly and more efficiently since!
Nov 17, 2023 · Angelina Souders
Ray came the same day I called. Fast, efficient and more than fair on his pricing. I’ll not use anyone else!
Jul 25, 2022 · Don Mitchell
Very slow
Jun 01, 2023 · Matthew Hoover