Phillips Plumbing & Mechanical Photos








Phillips Plumbing & Mechanical Introduce
For homeowners and businesses across Cranston, Rhode Island, and the wider Ocean State, a reliable plumbing, heating, and cooling system isn't just a matter of convenience—it's fundamental to comfort, safety, and operational efficiency. From maintaining a consistent flow of hot water for daily routines to ensuring homes stay warm during the biting New England winters and cool during humid summers, dependable service for these critical systems is absolutely essential. When unexpected issues arise, whether it's a sudden burst pipe, a malfunctioning boiler, or an AC unit breakdown, having a trusted, local expert on call can make all the difference. This is precisely where Phillips Plumbing & Mechanical consistently stands out, offering decades of professional expertise, a wide array of services, and a deep-rooted commitment to the Rhode Island community.
Established in 1985 and incorporated in 1990 by John Phillips, Phillips Plumbing & Mechanical has grown into a highly respected, family-owned and operated business. Their philosophy, centered on "doing for our clients as we would do for ourselves," permeates every aspect of their service. They understand that plumbing, heating, and cooling problems can be stressful and disruptive, which is why their approach prioritizes not only technical proficiency but also exceptional customer service and transparent communication. As evidenced by numerous glowing testimonials, customers consistently praise their "amazing response time," "quality work," and the professionalism of their team, with Serge specifically noted as "extremely polite and competent." Even when past issues have arisen, the company, led by John Phillips himself, has demonstrated a commitment to "make it right," underscoring their dedication to 100% customer satisfaction. This combination of extensive experience, reliable service, and a client-first mindset makes Phillips Plumbing & Mechanical a trusted partner for Rhode Island residents.
Location and Accessibility
Phillips Plumbing & Mechanical is strategically located at 313 Warwick Ave, Cranston, RI 02905, USA. This central location in Cranston provides them with an ideal operational hub, enabling swift and efficient service delivery throughout Cranston and across the entire state of Rhode Island. Their extensive service area ensures that a vast number of Rhode Island residents and businesses have ready access to their expert plumbing, heating, and cooling solutions. Being deeply rooted in Cranston since 1985, the company possesses an intimate understanding of the local infrastructure, the specific challenges posed by Rhode Island's diverse climate (from coastal conditions to inland variations), and all relevant local building codes.
This local presence and accessibility are significant advantages for customers. It translates into "amazing response time," as noted by clients, particularly crucial during emergency situations where prompt attention can prevent extensive property damage or discomfort. Whether you are in Providence, Warwick, Narragansett, or any other part of Rhode Island, Phillips Plumbing & Mechanical's established location and highly mobile team are equipped to reach you quickly. Their 24/7 availability with a Phillips employee answering the phone around the clock further solidifies their commitment to being there for the community whenever urgent needs arise.
Services Offered
- 24/7 Emergency Plumbing, Heating, and Cooling Services: Providing immediate, round-the-clock assistance for critical failures, including burst pipes, severe leaks, boiler malfunctions, and AC breakdowns, even on holidays.
- Residential & Commercial Plumbing: Comprehensive services for single-family homes, multi-family dwellings, property managers, and commercial/industrial clients, covering repairs, replacements, remodeling, and custom home installations.
- Heating System Installation & Service: Specializing in natural gas heating equipment installation and service, including boilers (gas and oil), furnaces, and radiant heating. They handle new installations, replacements, and routine maintenance.
- Cooling System Installation & Service: Expert services for cooling systems, including central air conditioning units and ductless mini-split installations, providing relief from Rhode Island's summer heat.
- Water Heater Repair & Replacement: Installation, repair, and replacement of traditional tank water heaters and modern tankless water heaters, ensuring a consistent supply of hot water.
- Drain Cleaning & Sewer Services: Comprehensive drain clog removal, sewer line repairs and replacements, including camera and rooter services, and hydro-jetting to clear stubborn blockages.
- Water Filtration & Water Quality Improvements: Offering a complete line of professional-grade water treatment solutions, including whole-house conditioning and filtration products to meet unique water quality needs.
- Well System & Well Pump Repair: Specialized services for properties utilizing well water, including repair and maintenance of well pumps and associated systems.
- Kitchen & Bath Remodels: Providing plumbing installation and relocation services for kitchen and bathroom renovation projects, ensuring seamless integration of new fixtures and layouts.
- Gas Line Services: Installation and repair of natural gas lines for appliances, outdoor grills, and heating systems.
- Sump Pump & Sewer Ejection Pump Services: Installation, repair, and maintenance of sump pumps and sewer ejection pumps to prevent basement flooding and ensure proper waste removal.
- Preventative Maintenance: Offering maintenance services for heating and cooling systems to optimize performance, extend lifespan, and prevent unexpected breakdowns.
- Upfront Pricing: Clients are informed of the exact cost of a job before work begins, ensuring transparency and no surprises.
Features / Highlights
- Decades of Experience: Established in 1985, bringing over 35 years of comprehensive plumbing, heating, and cooling expertise to Rhode Island residents.
- Family-Owned and Operated: A local business deeply committed to treating clients as extended family, fostering trust and personalized service.
- 24/7 Live Answering Service: A Phillips employee answers the phone around the clock, every day, ensuring immediate assistance for emergencies.
- Upfront Pricing: Committed to transparency, providing clients with the exact cost of a job before any work commences, preventing hidden fees.
- Highly Trained & Multi-Licensed Technicians: Employing skilled professionals who are not only experienced but also continuously educated, holding multiple licenses (e.g., Master Plumber, Master Pipefitter, Master Fire Sprinkler).
- Comprehensive Service Range: A one-stop solution for all residential and commercial plumbing, heating, and cooling needs, from minor repairs to complex installations.
- "Do for our clients as we would do for ourselves" Philosophy: A core guiding principle ensuring ethical recommendations and quality work that prioritizes client best interests.
- Strong Customer Satisfaction Focus: Actively works to address and resolve any client concerns, with the owner, John Phillips, personally involved in ensuring satisfaction.
- Amazing Response Time: Consistently praised by customers for prompt arrival and quick resolution of issues, especially in emergencies.
- Clean and Professional Work: Technicians are known for maintaining a tidy workspace and respecting clients' homes.
- Assistance with Energy Efficiency Programs: Expertise in programs like the RISE energy efficiency incentive, helping clients navigate paperwork and financing for upgrades.
Contact Information
For dependable plumbing, heating, and cooling services in Cranston, RI, and throughout Rhode Island, Phillips Plumbing & Mechanical is ready to assist you. You can reach them via:
- Address: 313 Warwick Ave, Cranston, RI 02905, USA
- Phone: (401) 781-4228
- Mobile Phone: +1 401-781-4228
- Website: phillipsplumbingri.com (for more information and online service requests)
Conclusion: Why this place is suitable for locals
For residents and businesses across Cranston, Rhode Island, and the entirety of the Ocean State, Phillips Plumbing & Mechanical stands out as an exceptionally suitable choice for all their plumbing, heating, and cooling needs. Their deep-rooted presence and extensive experience since 1985, coupled with their strategic location at 313 Warwick Ave, Cranston, RI 02905, are key to their local appeal. This long-standing connection means they possess an unparalleled understanding of Rhode Island's specific climate demands, diverse housing stock (from historic homes to new constructions), and unique infrastructure, allowing them to provide solutions that are not just effective but also tailored to the regional context.
A major factor in their suitability is their unwavering commitment to customer service and responsiveness. The fact that a Phillips employee answers the phone 24/7, even on holidays, provides immense peace of mind for locals facing urgent plumbing emergencies or heating breakdowns. This "amazing response time" and the professionalism of technicians like Serge are consistently highlighted in customer feedback, underscoring their dedication to mitigating disruption and ensuring client comfort. Even in situations where initial issues arose, as with the boiler installation, the direct intervention of owner John Phillips to "make it right" demonstrates a rare level of accountability and a true commitment to client satisfaction, fostering deep trust within the community.
Furthermore, Phillips Plumbing & Mechanical offers a remarkably comprehensive range of services, making them a one-stop solution for nearly any home comfort system need. From expert drain cleaning and water heater replacements to full heating and cooling system installations and advanced water filtration, their multi-licensed technicians are equipped to handle it all. This versatility, combined with their transparent upfront pricing and expertise in navigating programs like the RISE energy efficiency incentive, provides a streamlined and reliable experience for Rhode Islanders. For anyone in the state seeking professional, ethical, and highly responsive plumbing, heating, and cooling services from a company that genuinely prioritizes their well-being, Phillips Plumbing & Mechanical is undoubtedly the ideal local partner.
Phillips Plumbing & Mechanical Services
Central Heating Service
- A/C system maintenance
- A/C system repair
- Ductless heating and A/C services
- HVAC duct and vent cleaning
- HVAC duct and vent installation
- HVAC duct and vent repair
- HVAC system maintenance
- Heating system installation
- Heating system maintenance
- Heating system repair
- AC installation
- Thermostat installation
- HVAC repair
- Thermostat repair
Plumber
- Drain cleaning
- Tap installation
- Tap repair
- Waste disposal installation
- Waste disposal repair
- Outdoor plumbing system repair
- Plumbing leak detection
- Plumbing pipe repair
- Sewer repair
- Shower installation
- Shower repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Air Conditioner System
- Boiler Inspection
- Boiler Replacement
- Custom Homes
- Custom Project
- Drain Cleaning
- Ductless Mini Split Systems
- Electric Water Heaters
- Emergency Plumbing
- Gas Fired Water Heaters
- Gas Line
- Gas Piping
- Heat Repair
- Heating And Cooling
- Heating Equipment Installation
- Heating Systems
- Industrial Maintenance
- Leak Detection Services
- Mini Split Ac
- Mini Split Air Condition
- Mini Split Airconditioners
- New Installations
- Oil Boiler
- Oil To Gas Conversions
- Plumbing & Mechanical
- Plumbing And Heating Repairs
- Plumbing Issues
- Plumbing Items
- Plumbing Problem
- Plumbing Water Filtration
- Preventative Maintenance
- Repair And Replacement
- Residential & Commercial Plumbing
- Sewer Lines
- Sheet Metal
- Shower Valves
- Toilet Replacements
- Vessel Sinks
- Warm Air Furnaces
- Water Damage
- Water Filtration
- Water Heat
- Water Heaters And Boilers
- Water Treatment Solutions
- Whirlpool Tubs
- Whole House Plumbing Inspection
- Whole House Water Filtration Systems
- Window Air Conditioners
- Your Plumbing
Phillips Plumbing & Mechanical Details
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Phillips Plumbing & Mechanical Location
Phillips Plumbing & Mechanical
313 Warwick Ave, Cranston, RI 02905, USA
Phillips Plumbing & Mechanical Reviews
technicianboilerjobheathomebasementestimateefficientquotecall
★ 5★ 4★ 3★ 2★ 1Have used Phillips Plumbing for 9 years now for primary residence and rental property. They have done everything from change out an entire heating system, install and maintain split systems, replace water heaters, fix water main leak, change out mixing valves. Amazing response time. Quality work. In particular Serge is extremely polite and competent. Office staff always delivers.
Jul 09, 2025 · Maria McKayUpdate: John Phillips called me personally and ensured this was corrected. I agreed to a $399 maintenance while the additional draw offs and isolation valve were installed at no cost. The maintenance was performed. I'm a little disappointed that a heat exchanger descaling isn't included in what is a combustion chamber and heat exchanger cleaning service, but an additional charge. With the correct ports and isolation valve, that's a reasonably DIY friendly task, but most would probably expect it be built into the maintenance service.Prior:The boiler in my photo was installed by Phillips for $6500. It’s missing an isolation valve to the left of the HWBB output so it’s actually impossible to do an annual maintenance on it. After months of trying to talk to a tech at Phillips, one emailed me and told me that I could pay Phillips to do the maintenance, but that they would CHARGE ME TO INSTALL THE VALVE AND CORRECT THEIR OWN INSTALL. Never again. I’ll update this review if Phillips responds, and makes it right at no additional cost for our absurdly expensive boiler.
Mar 03, 2025 · Jeff ShawExcellent service and quick response! Phillips was very responsive and Kyle came out the next day to fix our A/C compressor. Reasonable prices and great service - Kyle was fantastic. We really appreciate it. This is the only HVAC company I'll use going forward. Highly recommend!
Jun 26, 2025 · Seth SteinmanJohn Phillips and his team have been taking care of my family and businesses for years. I love how much they care about the customer experience. They are easily accessible, and they have saved me on weekends and in the middle of the night when a tenant is having an issue. Whether it's a new install or a service call, I know when I call them, I will get a local person who answers the phone and will help me with whatever is needed. It's a lost art these days but not only are they extremely knowledgeable, but they are good people. The employees and technicians have all been trained very well. Thank you Phillips Plumbing...I appreciate all you continue to do for us. You are the best at what you do and a positive force in our community!
May 01, 2025 · Matt StoneWe had a major leak with our water heater, I called Phillips and they were able to have a technician at our home in less than 2 hours. Kevin did an excellent job installing the new water heater, explaining the work, costs of the job and the warranty included. I HIGHLY recommend Phillips for any plumbing services, what a great local family owned company here in Rhode Island.
May 09, 2025 · Dustin Edwards
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