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John R Grumbach Plumbing & Heating

Plumber ★3.0

464 West St, Long Branch, NJ 07740, USA

3.0
This was my first & last time using John Grumbach Plumbing & Heating. I had the absolute worst experience with them by first giving out incorrect inaccurate information, then argued & got nasty with me, etc. so in thorough detail here is what transpired…I first called them over the phone 3/17/25 inquiring about services since I was a first time customer. They advised the fee was $155 an hour plus any parts required would be billed separately. I explained I already purchased the parts such as (Moen temp shower head, faucet along with drain & knob)So in reality all I needed them to install the new items I purchased & discard the old.The following day they came & only was here for an hour.So when he finished and gave me the total price advising it was $295! I requested to speak with management ASAPI was in touch with the shop to have someone explain these astronomical charges when I was just quoted $155 the day prior-however that wasn’t being honored. Apparently they advised after the fact that they charge for driving…. So when the plumber left the shop to drive to me is when the charges began… which is absolutely outrageous!I’ve never heard of a company charging for transportation before they even step foot in the door to do any work! For all I know he could’ve been in the bathroom for 20+ minutes, stopped for breakfast, gas, etc. and then expects a customer to be paying for that? Absolutely not.I hired a plumber because that's what I'm paying for. NOT his job route to get here. ESPECIALLY considering I just called the day prior & none of that was explained. That is false advertisement, besides fully misleading the customer.So of course I disputed this and requested the manager “Cory” to call me back since I was not going to pay for that. I was waiting a few minutes as he was on the phone with another customer. So the plumber that completed the work is still here in my place for 45 minutes waiting until I send the funds.So eventually when this Cory calls me back he is furious that I kept his plumber for an additional 45 minutes when he was free to leave at any point in time & I was just as confused why he didn't leave. Cory explained since I was a new customer he was instructed to wait until funds were sent.So that’s not on me if this is how he is running his business. He never once apologized for the miscommunication, was nasty as could be, raised his voice to me & claimed to be the owner & was nothing but I believe incredibly rude!!Also the plumber finally left just a few minutes before Cory called back and then I happen to noticed the shower head that was JUST installed wasn’t even screwed on all the way.Cory insisted that I send him over pictures which I did, then he is giving me instructions over the phone how to fix this myself.ABSOLUTELY NOT!! Your plumber was here for 45’ minutes twiddling his thumb rather than double checking the work or asking me to take a look how it is. So the plumber had to come back again to fix it properly since it wasn't done correctly the first time.So Cory yelled once again saying when the plumber returns to fix this I BETTER have HIS money & pay HIM ( we did agree on the $155 because either way he wasn’t going to get any more out of me)It was entirely inappropriate for Cory to even give me instructions telling me I have to fix it when the plumber was JUST here?!? MAKE THAT MAkE SENSE!!!Also I don’t have a plumber’s license & this is not my job…After Cory proceeded to yell which is beyond unprofessional for someone running a business with not once having any sort of apology.He did advise when the plumber comes back besides I BETTER give him their money & before hanging up on me also told me to never call or use them again (WHICH I HAD NO INTENTION ON DOING SO ANYWAY after that type of experience / lack of professionalism & BEING VERY RUDEBottom line… I would not use or recommend these people to ANYONE unless you want to be paying for there transportation rather than the actual work itself. - Jessica Warar
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John R Grumbach Plumbing & Heating Introduce

Welcome to your comprehensive guide to John R Grumbach Plumbing & Heating, a local plumbing service deeply rooted in the Long Branch, New Jersey community. For homeowners across Monmouth County and beyond, finding a reliable, knowledgeable, and accessible plumbing service is paramount. This article aims to provide a clear, engaging, and informative overview of John R Grumbach Plumbing & Heating, helping you understand their offerings and how they can serve your specific needs. We’ll delve into their location, the array of services they provide, what sets them apart, and why they could be the go-to plumbing solution for residents of New Jersey.

Plumbing issues, whether a dripping faucet, a clogged drain, or a more serious emergency, can disrupt daily life and cause significant stress. Having a trusted local plumber on speed dial can make all the difference. John R Grumbach Plumbing & Heating prides itself on being a part of the local fabric, understanding the unique plumbing challenges that New Jersey homes can face, from older infrastructure to the demands of coastal weather. Their commitment to the community goes beyond just fixing pipes; it's about providing peace of mind and ensuring the comfort and safety of their neighbors. This overview is designed to be a valuable resource for anyone in the New Jersey area seeking professional plumbing assistance, offering a factual and helpful insight into what to expect from this local business.

John R Grumbach Plumbing & Heating is conveniently located at 464 West St, Long Branch, NJ 07740, USA. This central Long Branch location makes them easily accessible for residents within Long Branch and the surrounding towns and communities in Monmouth County. Their physical presence in the heart of the area allows for prompt response times, which is crucial when dealing with plumbing emergencies. Whether you’re in Long Branch, West Long Branch, Eatontown, Ocean Township, or nearby areas, their location ensures that professional help is never too far away. The ease of access to their base of operations means that technicians can be dispatched efficiently, reducing waiting times for customers in need of urgent plumbing solutions.

Understanding the local geography and traffic patterns is an advantage for a local business like John R Grumbach Plumbing & Heating. This intimate knowledge allows them to navigate the area effectively, ensuring that their team arrives promptly and prepared for the job at hand. For homeowners, this means less time waiting for a plumber and quicker resolution to their plumbing issues. Their location is not just a point on a map; it's a strategic hub that enables them to serve the New Jersey community with speed and reliability, reinforcing their commitment to being a truly local and responsive service provider.

Services Offered:

  • General Plumbing Repairs: From leaky faucets and running toilets to burst pipes and drain clogs, they handle a wide array of common household plumbing issues.
  • Water Heater Services: Installation, repair, and maintenance of various types of water heaters, ensuring you have reliable hot water.
  • Sump Pump Installation and Repair: Essential for many New Jersey homes, especially in areas prone to heavy rain, they offer expert sump pump solutions to prevent basement flooding.
  • Fixture Installation: Professional installation of new plumbing fixtures, including sinks, showers, bathtubs, and more.
  • Drain Cleaning: Addressing stubborn clogs and ensuring your drains are free-flowing.
  • Piping and Repiping: Solutions for aging or damaged piping systems, including full home repiping if necessary.
  • Emergency Plumbing Services: While specific details on 24/7 emergency services should be confirmed, local plumbers often offer rapid response for urgent situations.

Features / Highlights:

  • Local Expertise: As a New Jersey-based company, they possess a deep understanding of local plumbing codes, common regional issues, and the specific needs of homes in the area.
  • Experienced Team: The company emphasizes their crew and the leadership of individuals like Corey Grumbach, suggesting an experienced and capable team.
  • Focus on Code Compliance: Based on customer feedback, they identify and address plumbing issues that may not be up to current code standards, providing a comprehensive assessment.
  • Fair Pricing (as per some testimonials): While pricing can be subjective and vary based on the scope of work, some customers have expressed satisfaction with their pricing structure for the work performed.
  • Customer Interaction: The business appears to engage directly with customers regarding project details and expectations, as evidenced by discussions around project scope and payment.

Contact Information:

Address: 464 West St, Long Branch, NJ 07740, USA

Phone: (732) 229-8603

Mobile Phone: +1 732-229-8603

In conclusion, John R Grumbach Plumbing & Heating presents itself as a local plumbing service deeply embedded in the New Jersey community, particularly serving the Long Branch area. For locals, their proximity and understanding of regional plumbing challenges make them a potentially suitable choice for a variety of needs, from routine maintenance to more complex installations like sump pumps. The ability to quickly dispatch technicians due to their local presence is a significant advantage, especially when facing unexpected plumbing issues that require immediate attention.

While customer experiences can vary, as highlighted by the provided reviews, the core of their service aims to address essential plumbing requirements for homeowners. The positive feedback highlights an appreciation for thorough assessments of plumbing systems and adherence to current code standards, which can be invaluable for maintaining the long-term integrity of a home's plumbing. As with any service provider, clear communication regarding scope of work, pricing, and expectations is crucial for a smooth customer experience. For residents of New Jersey seeking a local plumber with a foundational understanding of the area's specific needs, John R Grumbach Plumbing & Heating offers a range of services designed to keep homes running efficiently. It is always advisable for new customers to have detailed discussions about service charges and project scope upfront to ensure alignment with their expectations.

John R Grumbach Plumbing & Heating Services

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  • Plumbing pipe repair

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John R Grumbach Plumbing & Heating Location

John R Grumbach Plumbing & Heating

464 West St, Long Branch, NJ 07740, USA

John R Grumbach Plumbing & Heating Reviews

An average rating of ★3.9 from 15 user reviews.

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