George Hensley Plumbing/Heating

Hello, Charlottesville residents! Our homes are central to our lives, and the proper functioning of plumbing and heating systems is non-negotiable for comfort and safety, especially with Virginia's varied climate. When these critical systems encounter issues, finding a skilled and reliable professional becomes a top priority. Today, we’re providing an overview of George Hensley Plumbing/Heating, a local service provider in our community.

George Hensley Plumbing/Heating is a plumbing and heating service operating in the Charlottesville, Virginia, area. For homeowners, especially those dealing with repairs, new construction, or renovations, selecting the right contractor is a decision of significant importance. This article aims to present publicly available information about George Hensley Plumbing/Heating, including their contact details and physical address, alongside a candid look at customer feedback. Understanding the experiences of other locals can be a vital part of making an informed choice for your home's essential systems.

George Hensley Plumbing/Heating is located at 132 Hessian Hills Ridge # 2, Charlottesville, VA 22901, USA. This address places them within Charlottesville, making them a locally based option for residents in the city and surrounding Albemarle County. A local presence can sometimes offer advantages in terms of response times, especially for urgent plumbing or heating issues. It also suggests familiarity with the specific types of homes and infrastructure common in our area, which can be beneficial for diagnosing and resolving problems effectively.

Based on the company name and common services offered by similar contractors, George Hensley Plumbing/Heating likely provides a range of services for both plumbing and heating systems. Without a detailed public list from the company itself, typical offerings from a combined plumbing and heating contractor generally include:

Services Generally Offered:

• General Plumbing Repairs: Addressing common issues such as leaky pipes, dripping faucets, running toilets, and minor drain clogs.
• Heating System Repairs and Installation: This would typically cover furnaces, boilers, heat pumps, and other heating system components to ensure proper warmth during colder months.
• Water Heater Services: Installation, repair, and maintenance of various types of water heaters (tank and tankless).
• Drain Cleaning: Resolving clogs and blockages in sinks, showers, bathtubs, and main sewer lines.
• Fixture Installation and Repair: Installing and repairing plumbing fixtures in kitchens and bathrooms, including sinks, toilets, and showers.
• Pipe Repair and Replacement: Dealing with damaged, burst, or corroded pipes, which might include repiping sections or entire systems.
• New Construction Plumbing & Heating: Installing complete plumbing and heating systems for newly built homes or commercial properties.
• Renovation Plumbing & Heating: Adapting and installing plumbing and heating components during home remodeling projects.
• Emergency Services: While not explicitly stated as 24/7, many plumbing and heating companies offer some form of responsive service for urgent situations.

When evaluating a service provider, especially for critical home systems like plumbing and heating, customer experiences offer valuable insights. The reviews provided for George Hensley Plumbing/Heating present a sharply contrasting picture, which is vital for locals to consider.

Features / Highlights (Based on Customer Reviews):

• Positive Feedback (from one customer):

  • Timely Handling of Major Issues: One review highlights their ability to handle "major problems with the plumbing and sewage in a very timely manner."
  • Suggestions for Future Upgrades: The same customer appreciated suggestions for "future upgrades to heating issues."
  • Renovation Work: This customer was pleased enough to hire them for a master bathroom renovation, indicating satisfaction with their broader capabilities.
  • High Recommendation: This customer "highly recommend George Hensley."

• Critical Feedback (from another detailed customer account):

  • Long-Term Problems and Replacements: A customer reported "continuous problems with the plumbing for 10 years" after their house was built, leading to replacement of "90% of his finished work."
  • Careless and Reckless Workmanship: Allegations of being "careless, reckless, and difficult to work with."
  • Significant Damage Caused: Reportedly "flooded the upstairs of my house and cost me thousands of dollars" due to cutting into a water line.
  • Refusal to Admit Fault: Accused of refusing "to admit to being at fault when the evidence was clear."
  • Improper Material Mixing: "Mixed metal fittings when installing and causes serious corrosion problems," a fundamental plumbing error.
  • Unusual Plumbing Techniques: Other plumbers brought in to repair his work were reportedly "baffled by his plumbing techniques."
  • High Price for Sloppy Work: Despite poor quality, the work was described as "still high priced."
  • Negative Word-of-Mouth: The customer stated, "Since then I have heard several horror stories about his work."

To contact George Hensley Plumbing/Heating, you can use the following information. Given the mixed and highly critical nature of some feedback, it is strongly advised to conduct thorough research and verify all credentials.

Contact Information:

Address: 132 Hessian Hills Ridge # 2, Charlottesville, VA 22901, USA

Phone: (434) 566-1337

Mobile Phone: +1 434-566-1337

When contacting any service provider, it is always wise to clearly articulate your needs, ask for written estimates, inquire about licensing and insurance, and understand their warranty policies.

For Charlottesville, Virginia, locals seeking plumbing and heating services, the decision regarding George Hensley Plumbing/Heating requires careful and critical consideration of the provided customer feedback. On one hand, a positive review highlights their capacity to handle major plumbing and sewage issues efficiently, offer useful suggestions, and even successfully complete a bathroom renovation, leading to a high recommendation. This suggests that in some instances, customers have had satisfactory experiences with their services.

However, the other detailed review presents an extremely alarming and consistent pattern of severe problems, including allegations of continuous plumbing issues over a decade in a new build, significant property damage from flooding due to apparent mistakes, refusal to accept fault, and fundamental errors like mixing metal fittings leading to corrosion. The claims of "careless, reckless, and difficult to work with" behavior, combined with other plumbers being "baffled by his plumbing techniques," are very serious red flags that cannot be ignored. The reported need to replace "90% of his finished work" and hearing "several horror stories" from others further amplify these concerns.

Given this stark contrast in experiences, Charlottesville residents should proceed with extreme caution when considering George Hensley Plumbing/Heating. While their local address offers convenience, the severe nature of the negative feedback—especially concerning quality of work, accountability, and potential for significant financial loss and property damage—necessitates extensive due diligence.

It is highly recommended that any potential client:

• Verify George Hensley Plumbing/Heating's current licensing and insurance status with the Virginia Department of Professional and Occupational Regulation (DPOR). This is crucial for ensuring they are legally qualified and insured for the work.
• Request and check multiple references from recent clients, specifically inquiring about the longevity and quality of the work performed, and how any issues were handled.
• Obtain a detailed, written contract and estimate for any work, outlining the scope, materials, labor costs, and a clear, written warranty.
• For larger projects like new construction or major renovations, consider independent inspections of the plumbing and heating work by a third-party professional.
• Prioritize reviews from multiple sources and look for consistent patterns of either positive or negative experiences.

While supporting local businesses is valuable, ensuring the safety, longevity, and proper functionality of your home's essential systems should always take precedence. For complex or critical plumbing and heating needs, exploring alternatives with consistently positive and verifiable reputations in Charlottesville is a prudent approach.

George Hensley Plumbing/Heating

132 Hessian Hills Ridge # 2, Charlottesville, VA 22901, USA