Dependable Plumbing & Heating Inc.

For residents and businesses in Jersey City, New Jersey, the functionality of plumbing and heating systems is paramount to daily comfort and operations. From the historic brownstones to modern apartments and commercial establishments, a reliable service provider is essential to address unexpected issues and ensure consistent utility. Dependable Plumbing & Heating Inc., located in Jersey City, aims to be a local resource for these crucial needs.

Situated at 86 Sanford Pl, Jersey City, NJ 07307, USA, Dependable Plumbing & Heating Inc. has a physical presence within the heart of Jersey City. This local positioning is often seen as an advantage, as it can potentially facilitate quicker response times for emergency plumbing and heating issues. In a bustling urban environment like Jersey City, where every minute can count in preventing further damage or discomfort, accessibility and promptness are key considerations for property owners seeking professional assistance.

The name "Dependable" suggests a commitment to reliability and trustworthiness, qualities that are highly valued in the service industry. In the context of plumbing and heating, dependability often translates to arriving on time, providing accurate diagnoses, offering fair pricing, and ensuring that repairs are completed effectively and lastingly. However, it is essential for prospective customers to consider all available information, including direct customer feedback, to form a comprehensive understanding of a company's actual service delivery.

Two detailed customer reviews provide significant insights into experiences with Dependable Plumbing & Heating Inc. The first review expresses strong dissatisfaction regarding pricing practices: "Gave me a price of $12,500 without actually seeing the job. He sent a tech, tech was nice, but the supervisor over the phone gave me this price. I asked him how he came up with the number, he started explaining, I said you haven't seen the job. I told him I'm in this business and know what's needed to do the job..how can you estimate a job you haven't seen? Its roughly 25 feet of 1 1/2 inch copper pipe. Than they charged me a service fee. I work in this business and when a company over shoots, its because they just want a quick buck with the service fee. Would not recommend. Thieves are what yous are. I got multiple estimates no where near their blind estimate. Again stay away, get multiple estimates." This review raises serious concerns about arbitrary pricing, lack of on-site assessment for a high-cost estimate, and an alleged excessive service fee for an unexamined job. The customer's professional background in the industry adds weight to their criticism of the estimation process and the strong accusations of being "thieves."

The second review outlines issues with a seemingly simple stove installation job that led to further complications and a lack of resolution: "We called them for a simple job. To uninstall a stove and install a brand new stove in its place. We informed them that we had all the parts needed and that the call for assistance was only given due to our landlords request to have a hired contractor. The guy who showed up was nice enough to help us remove the old stove and bring up the brand new stove. However, while the guy was working on the stove and trying to attach the valve to the gas pipe he broke the valve inside the gas regulator. When we made the appointment with the company the company reassured us that they would do the best they can for us and they would work with us on pricing. The guy who came in claimed we had him wait 45 minutes because he said he needed a new pipe valve so my husband ran to the store to get it but it was not 45 minutes. The hardware store was a block away from our house. The guy charged us $240 for the visit and yet wasn’t even able to complete the job of installing the new stove due to the gas regulator being broken by him. He then said he’d have to come back once we get that part fixed and that it would be another $95 for the visit. My husband called the company and spoke with the person who reassured him that if we had any issues with the cost to notify them. This person said they would talk to the owner of the business and get back to us. My husband informed them that he would need a refund or for them to at least replace the part that their employee broke. We have yet to hear back from this place. I would not recommend."

This second account reveals multiple problems: an employee breaking a part during installation, charging for an incomplete job, attempting to charge an additional fee for a return visit to fix their own error, perceived misrepresentation of wait times, and a complete lack of follow-up from the company regarding a refund or compensation for the broken part. The reassurance about working on pricing was apparently unfulfilled. Both reviews conclude with a strong "Would not recommend," emphasizing significant customer dissatisfaction and distrust.

These detailed negative reviews raise serious questions about Dependable Plumbing & Heating Inc.'s pricing ethics, quality of workmanship, accountability for damages, and customer service follow-through. For New Jersey locals, who rely on transparent pricing, competent work, and a commitment to resolving issues, such experiences are critical to consider. The inability to complete a straightforward job, the alleged breaking of a client's part, and the failure to return calls or offer resolution are significant concerns that prospective clients should be aware of. It highlights the absolute necessity for clear communication, detailed written estimates, and strong guarantees before engaging a service provider.

Dependable Plumbing & Heating Inc. is located at 86 Sanford Pl, Jersey City, NJ 07307, USA. This address places them within Jersey City, providing a local base to serve the community. Their presence in Jersey City implies a degree of accessibility for residents and businesses within the area, potentially allowing for localized response for plumbing and heating needs. Sanford Place is situated within a residential area of Jersey City, which may contribute to their focus on local household services.

The location in Jersey City means they are within the service radius for a significant population in New Jersey, and their proximity allows them to theoretically respond to calls within the city efficiently. However, as customer experiences suggest, geographical proximity alone does not guarantee timely or satisfactory service delivery.

Based on the provided reviews, Dependable Plumbing & Heating Inc. appears to offer:

• Gas Appliance Installation: Specifically, stove installation involving gas pipe connections.
• General Plumbing Services: Implied by the nature of their business, although specific details are limited by the reviews provided.
• Heating Services: Indicated by the "Heating" in their name, though no specific heating service reviews were provided.
• Estimation Services: They provide estimates, though one review highlights concerns about the process.

Based on the provided reviews, the following points can be inferred, though they are heavily weighted by negative experiences:

• Local Jersey City Presence: Physically located in Jersey City.
• Provides Estimates: Offers quotes for jobs (though method and accuracy are disputed by a customer).
• Sends Technicians for On-site Visits: A technician was sent for a job assessment.
• Employee Assistance: An employee assisted with removing and bringing in a new stove for a customer.

Address: 86 Sanford Pl, Jersey City, NJ 07307, USA

Phone: (201) 863-0770

Mobile Phone: +1 201-863-0770

For locals in Jersey City, New Jersey, Dependable Plumbing & Heating Inc. presents itself as a plumbing and heating service with a physical location in the city. This local presence can be a factor for those seeking a nearby contractor for their home or business needs.

However, it is paramount that prospective customers in Jersey City carefully consider the detailed and highly negative feedback provided by previous clients. These reviews raise serious concerns about pricing transparency, the accuracy of estimates, accountability for damages caused by their technicians, and a significant lack of follow-up and resolution for customer complaints. The repeated "would not recommend" from customers underscores a substantial gap between the implied "dependability" in their name and the actual service experiences reported.

Therefore, while Dependable Plumbing & Heating Inc. is located in Jersey City, locals are strongly advised to exercise extreme caution. Before engaging their services, it is crucial to obtain multiple written estimates from different companies, thoroughly investigate all terms and conditions, specifically clarify guarantees on work performed, and ensure a clear understanding of their policies on damages and customer complaint resolution. Making an informed decision based on a full and critical evaluation of their service history is essential for securing satisfactory plumbing and heating assistance in Jersey City.

Dependable Plumbing & Heating Inc.

86 Sanford Pl, Jersey City, NJ 07307, USA