Boston Water Heaters

In the homes and businesses of Massachusetts, a consistent and reliable supply of hot water isn't just a luxury; it's a fundamental necessity. From daily showers to laundry and dishwashing, a well-functioning water heater is at the heart of modern comfort. When this essential appliance falters, the inconvenience can be immediate and significant. For residents across the state, particularly in the Greater Boston area, there's a trusted name that specializes in ensuring your hot water needs are met with expertise and integrity: Boston Water Heaters.

Operated by Rich Mathews & Son Inc., Boston Water Heaters brings a rich legacy of plumbing experience to every job. Dating back to 1928, with Rich Mathews Sr. continuing the family tradition since 1975, this company embodies decades of specialized knowledge in hot water heater repair, installation, and replacement. They are not just general plumbers; they are dedicated specialists in the intricate world of water heating, offering solutions ranging from traditional tank models to cutting-edge high-efficiency and tankless systems.

Choosing the right professional for your hot water needs is crucial. It’s about more than just a quick fix; it’s about ensuring long-term efficiency, safety, and comfort. Boston Water Heaters stands out due to its deep-rooted family history in the trade, its commitment to honest service, and its comprehensive understanding of all types of water heating systems. This article aims to provide Massachusetts locals with an insightful overview of Boston Water Heaters, highlighting their expertise, accessibility, and why they are the go-to choice for reliable hot water solutions.

Location and Accessibility

Boston Water Heaters is strategically located at 344 Mountain Ave, Revere, MA 02151, USA. This location in Revere places them in a prime position to serve a wide array of communities throughout Massachusetts, with a particular focus on the Greater Boston area. Being based in Revere allows for efficient response times to nearby cities and towns such as Chelsea, Everett, Malden, Lynn, and, of course, Boston itself. They also operate with a second location in Lynnfield, further enhancing their reach across the North Shore.

Their local presence is a significant advantage for Massachusetts residents. It means they are intimately familiar with the diverse types of properties in the region, from historical homes with unique plumbing layouts to modern developments, and the specific challenges that Massachusetts weather conditions can pose to water heating systems. This geographical advantage allows them to provide prompt service, which is essential when a water heater issue demands immediate attention. Whether you are in Revere or a surrounding town, Boston Water Heaters' accessible location ensures that expert help for your hot water system is within reach.

Services Offered

• Residential Gas Hot Water Heaters: They offer installation, repair, and service for a wide range of residential gas hot water heaters, including conventional tank models from leading brands like Bradford White, State, and Rheem.
• High-Efficiency Gas Heating Systems and Hot Water Heaters: Boston Water Heaters specializes in the installation and service of high-efficiency gas heating systems and modern high-efficiency gas water heaters. They stay updated on evolving technology to provide energy-saving options that often qualify for Mass Save rebates.
• Tankless Water Heaters: They install and service tankless water heaters, including popular brands like Navien and Rinnai. These systems provide an endless supply of hot water on demand and are ideal for space-constrained areas or for those seeking greater energy efficiency.
• Electric Hot Water Heaters: For properties without natural gas access or specific venting requirements, they provide installation and service for electric water heaters from brands such as Bradford White, State, and Rheem. These are particularly popular in condos and townhouses.
• Water Heater Replacement and Installation: Whether you need to replace an old, failing unit or install a brand new water heater in a new construction or remodel, they handle the entire process, guiding clients through options to find the best fit for their household size, usage, and budget.
• Water Heater Repair and Maintenance: From diagnosing common issues to performing necessary repairs and offering routine maintenance, they ensure your water heater operates efficiently and reliably. This includes troubleshooting issues with hot water supply, strange noises, leaks, and discolored water.
• Free Estimates and Consultations: They offer free estimates and consultations for gas water heater repair and installation, allowing customers to understand their options and costs upfront without obligation.
• Master Plumber Expertise: Rich Mathews Sr. is a licensed Master Plumber in the State of Massachusetts, and his team comprises licensed technicians, ensuring all work is performed to the highest professional standards.

Features / Highlights

• Decades of Family Business Experience: The business has a remarkable lineage in the plumbing industry dating back to 1928, with Rich Mathews & Son Inc. operating since 1975. This multi-generational expertise translates into unparalleled knowledge and a deep understanding of water heating systems.
• Specialization in Hot Water Heaters: Unlike general plumbing companies, Boston Water Heaters has a dedicated focus on water heaters and high-efficiency gas heating systems. This specialization means they possess in-depth knowledge and carry the right tools and inventory to handle any water heater issue efficiently.
• Honest, Personable, and Professional Service: Customer reviews consistently praise Rich (Mathews) for his honesty, personable nature, and professionalism. One customer noted he "stood by the quote he gave me" and "wants to make sure it’s done the right way," highlighting a strong commitment to ethical practices.
• Highly Responsive and Accommodating: Reviews commend their responsiveness, with one client mentioning Rich's willingness to "even helped me over the phone when I first called to make sure my old hot water heater was properly turned off." This level of helpfulness sets them apart.
• Competitive and Fair Pricing: Customers have found their pricing to be "good and competitive," with "very reasonable" overall costs, indicating transparent and fair business practices.
• Expertise in Diverse Water Heater Types: They offer a wide variety of options, from conventional tank heaters (gas and electric) to advanced tankless systems and indirect-fired units (like the HTP Superstor), demonstrating their capability to meet diverse client needs and preferences.
• Licensed and Insured: As a licensed Master Plumber and an insured business, Boston Water Heaters provides peace of mind, ensuring that all work is compliant with regulations and protected.

Contact Information

Address: 344 Mountain Ave, Revere, MA 02151, USA

Phone: (978) 979-1851

Mobile Phone: +1 978-979-1851

Conclusion: Why This Place is Suitable for Locals

For residents and businesses across Massachusetts, Boston Water Heaters is an unequivocally suitable and highly recommended choice for all water heating needs. Their base in Revere, complemented by a Lynnfield location, provides excellent regional accessibility, ensuring that expert service is readily available throughout Greater Boston and the North Shore. This local presence is coupled with an intimate understanding of the unique demands of Massachusetts properties, from managing water heater performance during cold winters to navigating diverse plumbing infrastructures.

The most compelling reason for locals to choose Boston Water Heaters lies in their unparalleled specialization and extensive experience. With a family legacy in plumbing dating back to 1928 and Rich Mathews Sr.'s direct involvement since 1975, they bring nearly a century of accumulated knowledge specifically to water heating systems. This is not a general plumbing company that dabbles in water heaters; it is a dedicated expert in the field. This specialization means they are equipped with the exact tools, latest knowledge on energy-efficient options (including Mass Save rebates), and a profound understanding of troubleshooting and installation for all types of water heaters – conventional, high-efficiency, tankless, gas, and electric.

Furthermore, customer testimonials consistently highlight the key traits that locals value: honesty, professionalism, responsiveness, and fair pricing. The willingness of Rich to assist over the phone even before a service call, and his commitment to standing by quotes, demonstrates a customer-centric approach that fosters trust. For any Massachusetts resident facing a hot water issue, considering an upgrade, or simply seeking reliable maintenance, Boston Water Heaters offers the rare combination of deep-seated expertise, ethical practice, and local accessibility that makes them the ideal partner. Choosing them means investing in dependable hot water solutions and peace of mind, delivered by a long-trusted name in the community.

Boston Water Heaters

344 Mountain Ave, Revere, MA 02151, USA