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Turnbull Plumbing

Plumber ★4.0

14 Main St, Brunswick, ME 04011, USA

4.0
After reading through the reviews, I see that I'm not alone in my sentiments and experience. Although Turnbull seems to be highly regarded in the community for the quality of their work, they are sorely lacking in professionalism and customer service. I called just after noontime on 6/17 and a woman answered the call. I briefly explained what I needed help with and when she responded, she seemed to regret answering the call, telling me she was out doing errands (bank and post office) and saying that the only reason she answered was because she thought I was a customer they were servicing that day. I asked her if it would be helpful if I called back in a half hour or so, to give her time to finish her errands and return to the office and she said it would. GREAT! I called back just after 1PM, giving her extra time to get back to the office and settle back in, and no one answered the phone. I left a message, mentioning my name, phone number, plumbing issue I needed help with and the fact that we had spoken earlier. I received no return call. I waited a couple of days before calling again and left another message. As of today, 7/1, I have not received a call back but did, thankfully, find a super responsive plumber (RD Crockett) who will be helping with my issue.Avoid Turnbull. Apparently they don't need our business. 👎🏼 - Jamie Giles
Turnbull Plumbing Overview Photos Intro Services Detail Location Reviews

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Turnbull Plumbing Introduce

For homeowners across Maine, especially those nestled in coastal communities like Brunswick, reliable plumbing is an absolute necessity. From the constant demands on hot water heaters to the potential for frozen pipes in winter, having a trusted plumber on hand is crucial for maintaining comfort and preventing costly damage. This article aims to provide a clear, engaging, and informative overview of Turnbull Plumbing, a local business operating out of Brunswick, Maine, to help residents understand their services and determine if they are the right choice for their plumbing needs.

Plumbing issues, whether a minor drip or a major emergency, can quickly escalate if not addressed promptly and professionally. Mainers need a plumbing service that is not only skilled and efficient but also understands the unique challenges that come with maintaining homes in this beautiful, yet sometimes harsh, climate. We will delve into what Turnbull Plumbing offers, where they are located, and what potential customers in the Pine Tree State should consider when engaging their services. As a local business, Turnbull Plumbing is part of the Brunswick community, and understanding their operational approach is key to making an informed decision for your household.

Turnbull Plumbing is a local plumbing service based in Brunswick, Maine. The company is positioned to address various plumbing needs for residents in the area, from routine repairs to more urgent situations. Like any service provider, their performance and customer interactions can vary, making it important for potential clients to consider all available feedback when making a decision. While some customers have lauded their technical expertise and quick problem-solving, others have expressed concerns regarding communication and initial responsiveness. These varied experiences highlight the importance of clear expectations and proactive engagement when seeking plumbing services.

Turnbull Plumbing is centrally located at 14 Main St, Brunswick, ME 04011, USA. This address places them directly on one of Brunswick's primary thoroughfares, making them easily accessible for residents within the town and surrounding areas. Being situated on Main Street provides a visible and convenient base of operations for a local service business.

For most Mainers, accessing local businesses like Turnbull Plumbing involves travel by personal vehicle. The central Brunswick location means they are well-positioned to serve not only the town itself but also nearby communities within Cumberland County and potentially parts of Sagadahoc County. This geographical advantage can be particularly beneficial for emergency plumbing situations where a quick response time is essential. While the convenience of a Main Street location is clear, prospective customers should note that responsiveness to initial inquiries, as highlighted by some reviews, can sometimes be a factor to consider.

Based on the general scope of a professional plumbing service and common customer needs, Turnbull Plumbing likely offers a comprehensive array of services to address various residential and potentially commercial plumbing requirements. While a detailed list of every single service is not always publicly exhaustive, typical offerings for a company of this nature would include:

  • General Plumbing Repairs: Addressing common issues such as leaky faucets, dripping pipes, running toilets, and minor clogs.
  • Drain Cleaning: Tackling more stubborn blockages in sinks, showers, bathtubs, and main sewer lines.
  • Water Heater Services: Installation, repair, and maintenance of various types of water heaters, including traditional tank models and tankless systems, which are crucial for consistent hot water supply in Maine homes.
  • Pipe Repair and Replacement: From fixing damaged or burst pipes (a common winter concern in Maine) to replacing older, corroded plumbing systems.
  • Fixture Installation: Professional installation of new plumbing fixtures in kitchens and bathrooms, such as sinks, toilets, showers, and bathtubs.
  • Emergency Plumbing Services: Addressing urgent situations like major leaks, severe clogs, or no-heat situations that require immediate attention.
  • Potentially, other specialized services such as well pump repair or water filtration system installation, common in rural Maine homes.

It is always advisable for potential customers to contact Turnbull Plumbing directly to confirm the specific services they offer and to discuss their particular needs.

Turnbull Plumbing presents several features and highlights that can make them a consideration for homeowners in the Brunswick area of Maine:

  • Local Presence: Being based in Brunswick means they are an integral part of the local community, potentially offering a more personalized service and a deeper understanding of local plumbing challenges.
  • Technical Proficiency: Positive customer feedback consistently praises the quality of their work, with technicians like "Jake" receiving high recommendations for their ability to diagnose problems quickly, explain issues efficiently, and perform repairs effectively. This suggests a strong foundation in plumbing expertise.
  • Efficiency and Timeliness (for certain services): Some reviews highlight excellent experiences with technicians arriving on time, working quickly, and cleaning up thoroughly after the job, which are highly valued qualities in a plumbing service.
  • Community Reputation for Quality: Despite some mixed reviews on customer service, there is an acknowledgment within the community that Turnbull Plumbing is "highly regarded... for the quality of their work," indicating a reputation for competent plumbing solutions.

However, it is crucial for potential customers to also be aware of the expressed concerns regarding initial customer service and responsiveness. Some feedback indicates difficulties in reaching the office, receiving callbacks, or feeling that their inquiries were not prioritized. This suggests that while the technical work itself may be excellent, the initial contact and scheduling process can sometimes be a point of friction for new or inquiring customers.

To inquire about services or for other communication, Turnbull Plumbing can be reached at:

  • Address: 14 Main St, Brunswick, ME 04011, USA
  • Phone: (207) 443-3604
  • Mobile Phone: +1 207-443-3604

Given the feedback about initial contact, it may be beneficial for potential customers to be persistent when calling, and to clearly state their needs and urgency. For less urgent matters, leaving a detailed message or trying both provided phone numbers might be helpful. If immediate service is required, clearly communicating the emergency nature of the call is paramount.

For residents of Maine, particularly those in Brunswick and the surrounding communities, choosing a local plumber like Turnbull Plumbing offers inherent advantages. Their central location ensures that they are readily available to serve the area, which is a significant factor, especially during plumbing emergencies in Maine's often challenging weather conditions. The strong reputation for high-quality work, as consistently noted in positive reviews, suggests that once their technicians are on site, problems are likely to be diagnosed and resolved effectively and efficiently.

While the technical expertise and local presence are clear benefits, prospective customers should also take into account the feedback concerning initial customer service and communication. For Mainers who value direct, prompt engagement from the outset, it's worth managing expectations or being prepared for potential follow-ups to ensure their service request is heard and scheduled. Ultimately, for those prioritizing skilled workmanship and effective problem-solving for their plumbing needs in Brunswick, Turnbull Plumbing stands as a local option with a proven track record of successful repairs, making them a suitable choice for addressing a wide range of household plumbing challenges.

Turnbull Plumbing Services

  • Plumber

  • Drain cleaning
  • Tap installation
  • Tap repair
  • Plumbing leak detection
  • Plumbing pipe repair
  • Shower repair
  • Toilet installation
  • Toilet repair

Turnbull Plumbing Details

  • Payments

  • Credit cards

Turnbull Plumbing Location

Turnbull Plumbing

14 Main St, Brunswick, ME 04011, USA

Turnbull Plumbing Reviews

An average rating of ★4.3 from 53 user reviews.

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