Houghton Plumbing & Heating Photos

Houghton Plumbing & Heating Introduce
For homeowners across Massachusetts, especially those in Stoneham and surrounding communities, reliable plumbing and heating services are not just a convenience, but a necessity for comfort and safety, particularly given New England's varying climate. From ensuring a warm home during winter to managing everyday plumbing needs, finding a service provider that offers both expertise and peace of mind is invaluable. In this regard, Houghton Plumbing & Heating has established itself as a significant local option.
Houghton Plumbing & Heating understands that home plumbing and heating systems are complex and vital. They aim to provide solutions that are not only effective but also meet the highest industry standards. Their commitment to professional service is designed to give homeowners confidence that their projects, whether large-scale installations or routine repairs, are handled with precision and care. They recognize the unique demands of Massachusetts homes, which can range from historic properties with intricate systems to newer constructions requiring modern solutions.
Customer feedback provides valuable insight into a company's operations. One detailed review offers glowing praise, highlighting "unparalleled professionalism and expertise," "self-sufficiency" (not requiring "constant supervision"), "attention to detail" reflected in projects always passing "code inspections with flying colors," and consistent delivery of "outstanding results." This particular customer expressed "peace of mind knowing that our projects are in capable hands" and "wholeheartedly recommend them." This testimonial paints a picture of a highly competent and trustworthy service provider.
However, it is also important to consider all public feedback. Another review raised a significant concern regarding the conduct of a company vehicle, describing "Tailgating and weaving through rush-hour traffic," cutting off "several cars," and almost rear-ending "several more," with a warning to "Be careful they don’t crash into your car when they come." This type of feedback, while not related to the plumbing work itself, highlights concerns about road behavior and safety, which can reflect on a company's overall professionalism and public image. For potential clients, such varied feedback underscores the importance of a comprehensive assessment when choosing a service provider.
Houghton Plumbing & Heating is conveniently located at 130 Central St, Stoneham, MA 02180, USA. Stoneham is a town in Middlesex County, Massachusetts, strategically positioned just north of Boston. This location provides Houghton Plumbing & Heating with excellent accessibility to serve a wide range of communities throughout the greater Boston metropolitan area and surrounding towns in Massachusetts.
Being based in Stoneham means their team can efficiently reach nearby areas such as Winchester, Melrose, Wakefield, and Reading, as well as accessing Boston proper relatively easily. This local presence is crucial for providing timely plumbing and heating services, especially during Massachusetts' often harsh winters, when heating system failures can be urgent matters. Their familiarity with the local infrastructure and diverse housing types across the region contributes to their ability to offer informed and effective solutions tailored to the specific needs of Massachusetts homeowners.
Houghton Plumbing & Heating, as indicated by its name, offers a comprehensive range of services covering both general plumbing and heating solutions for residential and commercial properties in Massachusetts. While a detailed list of every specific service is not available, typical offerings for a reputable company in this field would include:
- General Plumbing Repairs: Addressing all common issues such as leaky pipes, dripping faucets, running toilets, and clogs.
- Heating System Installation and Repair: Comprehensive services for various heating systems, including furnaces, boilers (for steam or hot water heat), and radiant heating. This would include installation, maintenance, and emergency repairs.
- Water Heater Services: Installation, repair, and maintenance of traditional tanked water heaters and potentially modern, energy-efficient tankless water heaters.
- Drain Cleaning and Sewer Services: Clearing stubborn blockages in sinks, tubs, showers, and main sewer lines.
- Fixture Installation and Replacement: Professional installation of new plumbing fixtures during renovations or replacements, including sinks, toilets, showers, and bathtubs.
- Pipe Repair and Replacement: Addressing issues like frozen or burst pipes and providing comprehensive repiping services for older or damaged systems.
- Gas Fitting Services: Safe installation, repair, and maintenance of gas lines for various appliances, if properly licensed and specialized.
- Preventative Maintenance: Offering routine inspections and tune-ups for plumbing and heating systems to ensure optimal performance and longevity.
Houghton Plumbing & Heating distinguishes itself through several key features that are highly valued by its Massachusetts clientele, alongside areas where customer feedback indicates caution:
- Unparalleled Professionalism and Expertise: Praised for their deep knowledge and professional approach to projects.
- Self-Sufficiency and Autonomy: Customers appreciate that they can trust the team to handle projects with precision and care, without needing constant supervision or "micromanagement."
- Excellent Quality Workmanship: The work performed is noted for its high quality and thoroughness.
- Consistent Code Compliance: Projects reliably pass code inspections, reflecting a strong commitment to adhering to the highest industry standards and regulations.
- Attention to Detail: Their thoroughness in work ensures reliable and outstanding results.
- Delivering Peace of Mind: Customers feel confident and at ease knowing their plumbing and heating projects are in capable hands.
- Reliable and Efficient Solutions: A strong commitment to providing effective and timely services.
However, it's also important to acknowledge and consider the feedback regarding vehicle conduct, which described aggressive driving behavior. While this does not directly relate to plumbing skills, it can impact a company's overall image and safety perception.
For all your plumbing and heating needs in Massachusetts, you can easily reach Houghton Plumbing & Heating using the following contact details:
Address: 130 Central St, Stoneham, MA 02180, USA
Phone: (781) 438-0139
Mobile Phone: +1 781-438-0139
For homeowners across Massachusetts, particularly those in Stoneham and its surrounding communities, Houghton Plumbing & Heating presents itself as a highly capable and reliable choice for a wide array of plumbing and heating services. Their suitability for locals is primarily driven by their demonstrated technical expertise and a professional approach to project execution.
Massachusetts homes, with their diverse ages and the demands of New England weather, require plumbing and heating solutions that are robust and compliant. Houghton Plumbing & Heating's strong track record of work consistently passing code inspections and their reputation for "excellent quality workmanship" directly addresses these critical needs. The ability to handle projects with "self-sufficiency" and deliver "outstanding results" provides a significant peace of mind for busy homeowners who need dependable service without constant oversight.
While the concerning feedback regarding vehicle behavior is a factor to consider in the overall perception of the business, the core service delivery, as described by a comprehensive customer review, indicates a high level of competence in their trade. For Massachusetts residents prioritizing expert plumbing and heating solutions that meet regulatory standards and deliver lasting performance, Houghton Plumbing & Heating offers a compelling option from within their local community. As with any service, reviewing all available information and, if possible, having direct conversations about service expectations can help in making an informed decision.
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Houghton Plumbing & Heating Location
Houghton Plumbing & Heating
130 Central St, Stoneham, MA 02180, USA
Houghton Plumbing & Heating Reviews
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★ 5★ 4★ 3★ 2★ 1We cannot express enough gratitude for the exceptional service provided by Houghton Plumbing & Heating. What sets them apart is their unparalleled professionalism and expertise. One of the most remarkable aspects of working with them is their self-sufficiency; they do not require constant supervision on projects.Houghton Plumbing & Heating operates with a level of autonomy and responsibility that is truly commendable. From the moment they take on a project, we can trust that they will handle every aspect with precision and care, without needing to be micromanaged.Their attention to detail is reflected in the fact that everything always passes code inspections with flying colors. It's a testament to their thoroughness and commitment to adhering to the highest industry standards.With Houghton Plumbing & Heating, we have peace of mind knowing that our projects are in capable hands. Their ability to consistently deliver outstanding results without needing to be 'babysat' sets them apart as a top-tier plumbing and heating service provider. We wholeheartedly recommend them to anyone seeking reliable and efficient solutions. Thank you, Houghton Plumbing & Heating, for your dedication and professionalism!
Mar 29, 2024 · Finish MastersTailgating and weaving through rush-hour traffic. Cut off several cars and almost rear ended several more. Be careful they don’t crash into your car when they come.
Oct 13, 2021 · Kevin SunWhile the quality of the work was fine, the business and billing practices of Houghton are terrible and shady. After offering to pay when the services were provided, we were told we’d get a bill. It never came. We finally got a bill 5 months later indicating it was the final notice. For roughly two hours of minor work by one person we were charged roughly $1000!! We asked for an itemized bill, which we still had never received, because the charges seemed high. We were told we were also charged for drive time, but still never received the itemized bill, or even information on an hourly rate. (Being charged for travel time was suspect because the person who worked for the company also visited at least two other residences in or around our unit that day. I wonder if they were also charged for the same travel time. Seems like it might not be legal and fall astray of consumer protection laws.) Despite still never receiving the itemized bill we asked for several times, we ultimately paid the bill out of frustration after a few weeks of trying to get answers. A week after we paid the bill, we learned they turned our account over to collections! Now we have to sort that out because of their shady and incompetent business practices.I cannot say clearly enough: do not use this company. You will regret it. I’ll put myself through A/C repair school before I’ll ever hire them again.
Jan 02, 2023 · Mike WesslerOur toilet fill valve stopped working. We made an appointment with the company. The minimal is 4 hours work because the water has to be shut down for the whole building. We agreed. The company EMAILED us that they would send one technician. But at 9:20am, two technicians showed up! They told us that they have two in the same vehicle, therefore 2 technicians. I called the office right away and insisted that I only needed one technician to work on my fixing. They eventually agreed. The job was finished before 11am. Therefore the technician was here less than 1 hour and 40 minutes. But they billed us 4.5 hours, not the minimal 4 hours. We understand that they do charge travel time. But the travel time more than 2 hours?
Sep 20, 2022 · Jim ZhouHoughton plumbing was hired by my HOA to fix a mixing valve in my building. Houghton plumbing is incompetent in there work and doesn't follow through. They are not good at problem solving they just want to replace unneeded parts and make problems worse. I sure hope Houghton plumbing reached out to me to explain them selfs. They really should be ashamed in them selfs for there poor delivery. Now my entire building has to live without hot water for over 6 months. Hope you enjoy your hot water you crooked crooks.
Mar 17, 2021 · Brett Mason
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