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Glashow Introduce
Facing a leaky faucet, a clogged drain, or a more serious plumbing emergency in the bustling New York City area can be a significant headache. For residents and businesses in the Bronx and beyond, finding a trustworthy and efficient plumbing service is paramount. This article introduces Glashow, a plumbing service located in the Bronx, providing an overview of their operations, services, and what local users can expect when seeking their assistance.
Glashow aims to be a go-to solution for various plumbing needs, striving to offer professional and timely service. When dealing with the complexities of urban infrastructure, having a reliable plumber can make all the difference, preventing minor issues from escalating into major disruptions.
Glashow is conveniently located at 3462 Bailey Ave, Bronx, NY 10463, USA. This Bronx address positions them to serve the local community effectively. For New Yorkers, particularly those in the Bronx and neighboring boroughs like the Upper West Side of Manhattan, their location provides a sense of local accessibility. Being situated within the city limits allows for quicker response times, which is often crucial when dealing with plumbing emergencies. Public transportation options and local roadways facilitate reaching their service area, making them a practical choice for residents throughout the region.
While specific details on their full range of services are not exhaustive from public information, plumbing companies like Glashow typically offer a wide array of solutions to address common residential and commercial plumbing issues. Based on common plumbing needs and customer experiences, you can expect services such as:
- Drain Cleaning and Unclogging: Addressing blockages in sinks, toilets, showers, and main sewer lines.
- Faucet Repair and Replacement: Fixing drips, leaks, and installing new fixtures.
- Toilet Repair and Installation: Handling running toilets, clogs, and new toilet setups.
- Water Heater Services: Repairing, maintaining, and installing traditional and tankless water heaters.
- Leak Detection and Repair: Identifying and fixing leaks in pipes, walls, and foundations to prevent water damage.
- Pipe Repair and Replacement: Addressing burst pipes, corroded pipes, and performing re-piping as needed.
- General Plumbing Maintenance: Offering preventative services to keep plumbing systems running smoothly.
- Emergency Plumbing Services: Providing urgent assistance for sudden and critical plumbing problems, though response times can vary.
Glashow has garnered varied feedback from its clientele. One customer, Gayle Kendall and George Colucci from the Upper West Side, Manhattan, praised the company for its professional, efficient, and effective service, particularly highlighting the pleasant demeanor of the professionals who visited their apartment. They expressed gratitude for working with "licensed plumbers who are ethical, skilled, and honest," specifically commending Robert for his intelligence and patience, and Audrey as an "invaluable part" of the organization. This positive review suggests that when things go well, Glashow can provide a satisfying customer experience, characterized by professional conduct and effective problem-solving.
However, it is important for potential customers to consider all aspects of feedback. Another customer reported a significantly less favorable experience, citing issues with prolonged repair times, what they perceived as excessive charges, and a lack of responsiveness for a recurring problem. This individual detailed a six-hour repair for a cartridge replacement, including multiple trips for parts, resulting in a $1600 bill which was later negotiated down to $750. They also noted repeated attempts to contact the company for a follow-up on the recurring issue without success, eventually resorting to legal involvement. This account highlights potential concerns regarding pricing transparency, efficiency in complex repairs, and post-service communication. It underscores the importance of clear communication regarding costs and expected repair times, especially for more intricate jobs.
When considering a plumbing service in New York City, it's worth noting that plumbing costs can vary significantly. According to industry data, typical service call fees in NYC range from $75 to $200. Hourly rates for plumbers can range from $50-$75 for an apprentice, $75-$125 for a journeyman, and $125-$200 for a master plumber. More complex jobs or emergency services often incur higher costs and potential surcharges. Understanding these general industry benchmarks can help consumers evaluate quotes and manage expectations.
Features and highlights of Glashow, based on customer insights, include:
- Licensed Professionals: Customers have noted that Glashow employs licensed plumbers, ensuring a level of professional qualification.
- Ethical and Honest Approach (as per some customer experiences): Positive reviews highlight an appreciation for their ethical and honest conduct.
- Skilled Workforce: Customers like Gayle Kendall and George Colucci have described the plumbers as skilled and effective in their work.
- Responsive Office Staff (as per some customer experiences): Audrey was specifically mentioned as an invaluable and helpful part of the team, indicating positive interactions with the office.
For inquiries or to schedule a service, Glashow can be reached through the following contact details:
Address: 3462 Bailey Ave, Bronx, NY 10463, USA
Phone: (718) 432-8600
Mobile Phone: +1 718-432-8600
For New Yorkers in need of plumbing assistance, Glashow presents itself as a local option, particularly beneficial for those in the Bronx and nearby areas. The positive feedback highlights their capacity for effective and professional service, particularly for routine maintenance and common issues. For residents of cooperative buildings (Co-ops) or apartments, having a local plumber who understands the nuances of NYC building systems can be invaluable. However, as with any service provider, it is always advisable for local users to clearly discuss the scope of work, expected timelines, and detailed costs upfront to ensure a satisfactory experience, especially for more extensive or complex repairs. Glashow's local presence and established contact information make them a convenient choice for addressing plumbing needs within the community, encouraging residents to consider their services for maintaining their homes and businesses.
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Glashow Reviews
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★ 5★ 4★ 3★ 2★ 1I’ve been working with Glashow for a few years, whenever I need something small like snaking, or anything else within my responsibility, at my Coop here in NYC. The professionals who come to my apt. have always been pleasant, efficient, and effective. I now have to write - so that everyone knows - that the organization as a whole is just wonderful. Robert is so smart, and patient. Audrey is an invaluable part of what works so well at Glashow. I am so grateful that in NYC I have the ability to work with licensed plumbers who are ethical, skilled, and honest. Thanks, Team Glashow! Gayle Kendall and George Colucci - Upper West Side, Manhattan
Jun 18, 2024 · Gayle KendallAVOID THIS BUSINESS! Called Glashow to fix a leaky bathtub in January for a faucet that was not adjusting water temperature properly. After a couple of weeks, they finally came to fix. The issue was a cartridge replacement. They charge a site visit fee, which is standard, but then they charge an hourly fee to repair. I looked up online how much it costs to replace a cartridge for a shower and they typical charge is 100-350. Living in NYC, I understand that they would be on the higher end of that scale. The issue is they charge $160 per hour for the repair. With that sort of fee, you would expect a seasoned plumber who could get the job done in 1-2. hours. After 6 hours including leaving 3 times going back and forth after picking up the wrong parts. The bill I received was for $1600. They also adjusted a faucet and popup in the master bathroom for under an hour during that visit. I found that invoice to be unacceptable and eventually spoke to the owner and negotiated down to 750 all in for the parts and work, which I still find excessive for the work down. After a few months the same issue started happening again. I called the office 6 times and emailed various times for a month to no response to come back to fix the issue. No call backs and no response. Once I got a lawyer involved, they said I would have to find someone else to do the work and I will be doing just that. Just an unprofessional, unresponsive, and price gauging organization. AVOID THIS BUSINESS!
May 22, 2023 · Cristian KaraoglanClean, knowledgeable and polite employees.They were able to solve a difficult plumbing issue that two other companies failed at diagnosing.We also use them for our heating service. And since we have been using them, there has been less need for service.
Jun 16, 2017 · Al CorelliMy wife Ann Marie have twice used Glashow Plumbing and have been very pleased with their work and customer service. We will definitely use them again.
Dec 13, 2012 · Doug PerryThey are very unprofessional and they did work without telling us and then charged a lot of money. When we called they argued with us and then hung the phone up.
Nov 13, 2021 · MA W
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