Tornquist Plumbing & Heating Photos
Tornquist Plumbing & Heating Introduce
Welcome, New Yorkers! When a plumbing issue strikes, finding a reliable, professional, and prompt service is paramount. Whether it's a sudden leak, a malfunctioning water heater, or persistent low water pressure, you need a team you can trust to get the job done right, efficiently, and honestly. Look no further than Tornquist Plumbing & Heating, a cornerstone of reliable plumbing services right here in Staten Island. With decades of experience serving the community, Tornquist Plumbing & Heating has built a reputation for excellence, customer satisfaction, and a commitment to resolving your plumbing woes with expertise and a friendly touch. This article will guide you through what makes Tornquist Plumbing & Heating the go-to choice for countless residents across New York, offering a detailed look at their services, their unique approach, and how they stand out in the bustling NYC landscape.
Tornquist Plumbing & Heating is conveniently located at 40 Jefferson Blvd, Staten Island, NY 10312, USA. Their central Staten Island location makes them easily accessible for residents throughout the borough and surrounding areas. For those traveling by public transport, several MTA bus routes service the area, and major roadways like the Staten Island Expressway (I-278) are just a short drive away, ensuring quick response times for emergencies and scheduled appointments. This strategic positioning allows their skilled technicians to reach your doorstep promptly, minimizing inconvenience and potential damage caused by plumbing issues. When you're in a bind, knowing that expert help is just around the corner provides immense peace of mind. Their local presence means they understand the unique plumbing challenges and infrastructure common to New York homes and businesses, allowing for more efficient and effective solutions tailored to the specific needs of the region.
Tornquist Plumbing & Heating offers a comprehensive range of plumbing and heating services designed to meet the diverse needs of both residential and commercial clients. Their expertise covers everything from minor repairs to major installations, ensuring your home or business runs smoothly.
- Emergency Plumbing Services: Understanding that plumbing emergencies don't adhere to a 9-to-5 schedule, Tornquist Plumbing & Heating provides rapid response for urgent issues like burst pipes, severe leaks, or overflowing toilets. Their prompt arrival and efficient problem-solving can significantly mitigate damage and restore normalcy to your property.
- Water Heater Repair and Installation: From leaky hot water tanks to complete system replacements, they specialize in diagnosing and fixing water heater problems. As evidenced by a customer who experienced a leaking hot water tank under warranty, they have proven expertise in working with various brands, including State Water Heaters, ensuring proper installation and warranty adherence. They handle both traditional tank-style heaters and more energy-efficient tankless models.
- Boiler Services: Essential for New York winters, their team is proficient in boiler repair, maintenance, and installation, ensuring your heating system is reliable and efficient when you need it most.
- Drain Cleaning and Unclogging: Whether it's a slow drain or a complete blockage in your sink, shower, or main sewer line, they utilize advanced techniques and equipment to effectively clear clogs and restore proper drainage.
- Pipe Repair and Replacement: From pinhole leaks to corroded pipes, they offer comprehensive repair and replacement services for all types of plumbing pipes, including copper, PEX, and PVC.
- Fixture Installation and Repair: This includes repairing or installing new faucets, sinks, toilets, showers, and other plumbing fixtures, enhancing both the functionality and aesthetics of your bathrooms and kitchens.
- Sump Pump Services: Crucial for basements and crawl spaces, they provide installation, repair, and maintenance of sump pumps to prevent flooding and water damage.
- Preventative Maintenance: Offering scheduled inspections and maintenance plans to identify and address potential issues before they escalate into costly emergencies, helping to prolong the life of your plumbing system.
What truly sets Tornquist Plumbing & Heating apart in the competitive New York market are several key features and highlights that underscore their commitment to customer satisfaction and professional excellence.
- Family-Owned and Operated: With multiple generations working within the business, Tornquist Plumbing & Heating embodies the values of trust, reliability, and personalized service. Customers consistently praise their family-oriented approach, which fosters a sense of genuine care and long-term relationships. This generational experience means a deep understanding of plumbing systems and a legacy of problem-solving.
- Exceptional Customer Service: From the initial phone call to the completion of the job, clients consistently highlight the polite, helpful, and accommodating nature of their staff. One customer lauded the "lovely person" who greeted them on the phone and facilitated quick communication with Mr. Tornquist. This focus on clear communication and empathy sets a high standard for customer interaction.
- Honesty and Transparency: A recurring theme in customer feedback is their unwavering honesty. One long-time client praised them for not charging for an emergency cut-off switch trip, a situation where many companies might have levied a service fee. This ethical approach, coupled with transparent quotes that detail parts and labor, builds immense trust with their clientele.
- Prompt and Efficient Service: Time is often of the essence in plumbing emergencies. Tornquist Plumbing & Heating is known for their swift response times. In one instance, a team arrived within 20 minutes of the initial call, demonstrating their commitment to quick and effective solutions. Their ability to mobilize quickly and efficiently is a significant advantage for New Yorkers facing urgent plumbing issues.
- Professional and Trustworthy Team: The technicians are described as professional, respectful, and highly competent. Customers feel comfortable having them in their homes, trusting them to deliver high-quality workmanship without supervision. This professionalism extends to their ability to work seamlessly and cleanly, leaving your property tidy after the job is done.
- Warranty Expertise: Their willingness and ability to work with manufacturers' warranties, as seen with their handling of a State Water Heater warranty claim, highlight their dedication to saving customers money and ensuring proper procedures are followed for covered repairs.
- Experience Across Generations: Having served customers for over 30 years and with three generations working in homes, their breadth of experience encompasses a vast array of plumbing problems and solutions, from older building infrastructures to modern systems. This extensive experience translates into effective problem-solving for any challenge.
For all your plumbing and heating needs, Tornquist Plumbing & Heating is readily available to assist you.
Address: 40 Jefferson Blvd, Staten Island, NY 10312, USA
Phone: (718) 984-3838
Mobile Phone: +1 718-984-3838
Whether you have an emergency, need a quote, or wish to schedule a service, their friendly and knowledgeable team is ready to take your call and provide the expert assistance you require.
For locals in New York, particularly those in Staten Island and surrounding boroughs, Tornquist Plumbing & Heating is more than just a plumbing service; they are a community staple. Their decades of dedicated service, combined with a steadfast commitment to honesty, professionalism, and exceptional customer care, make them an ideal choice for any plumbing or heating concern. In a city where quick fixes and impersonal services can be common, Tornquist Plumbing & Heating stands out as a beacon of reliability and trust. Their family-owned ethos ensures that every customer is treated with respect and receives personalized attention, often missing in larger corporations. The consistent positive feedback regarding their promptness, fair pricing, and expertise across a wide range of services speaks volumes about their quality. When you choose Tornquist Plumbing & Heating, you're not just hiring a plumber; you're investing in peace of mind, knowing that experienced, honest, and dedicated professionals are handling your home's most vital systems. They truly are the suitable partner for all your plumbing and heating needs, ensuring your New York home remains comfortable and functional year-round.
Tornquist Plumbing & Heating Services
Plumber
- Plumbing pipe repair
- Water heater repair
- Commerical Plumbing
- Emergency Service
- Heating Contractors
- Heating Installations
- Home Services
- Pipe Thawing
- Plumbing And Heating
- Repairs And Installations
- Residential And Commercial
- Water Heaters
Tornquist Plumbing & Heating Details
Payments
- Credit cards
- Credit cards
Tornquist Plumbing & Heating Location
Tornquist Plumbing & Heating
40 Jefferson Blvd, Staten Island, NY 10312, USA
Tornquist Plumbing & Heating Reviews
water heater
★ 5★ 4★ 3★ 2★ 1I heard a hissing sound coming from the basement late last night and discovered our hot water tank leaking from the bottom and hissing at the top. We turned off the water and gas to the unit, waited until morning since we slowed the leak and our sump pump was handling it. Proceeded to call HomeServe in the morning who stopped by quickly, spent 5 mins and said the hot water tank is shot (probably manufacturing defect) but they wouldn't work with our State Water Heater (the manufacturer of the hot water tank) and the tank was fairly new so it was still under the 6-year warranty. They recommended that I go to the State Water heater website and find a plumbing group that would work with their warranty. I called three different plumbers who were listed on the State Water Heater website. First guy yelled at me when he picked up the phone, "yeah what do you NEED, what do you WANT?" (and their group had the highest customer review ratings). Then when I tried to say who I was and why I was calling, he hung up on me! Second plumbing group never picked up, but the third group I called, Tornquist Plumbing & Heating were SO wonderful. I was greeted on the phone by a lovely person who asked all the right questions and had me text her a few pictures. She let me know that Mr. Tornquist was going to contact State Water Heater with my warranty information and get me a quote within 10-15 mins. He called me back in 10 mins, had a reasonable quote for me (including a breakdown of the costs for parts and labor) and let me know that his son and another employee were nearby in the neighborhood and could come by to get started within 15-20 mins. Within 20 mins they arrived and the next thing I know they are here hauling the old one away while Mr. Tornquist came by 30-45 mins later with the new State hot water tank! This team was fantastic, professional, trustworthy, transparent, and I have great respect for family owned/run businesses. Highly Recommend!
Jan 29, 2025 · Jacqueline SimpronioMy hot water pressure was very low. I called them and within an hour they were at my house. Thank goodness it was an emergency cut off switch that was tripped . They did not charge me! Most companies would charge for a service call! I have used Tournquist for over 30 years for large and small problems. They are most of all honest and exceptionally professional. Three generations have worked in my house. I would never call any one else! Thank you again!!!!
Jun 14, 2022 · Janice HigginsI’ve been using them for over 30 years. There work is always excellent. But, I was definitely overcharged for hours worked and I felt overcharged for supplies. They charged me for 7 1/2 hours when l felt it should be4 1/2 to 5 1/2 the most. $700 in supplies and I have no idea, just felt to high. Anyway the job is done and the results, well time will telll. You live and you learn. Lesson:you can’t trust anyone
Jan 23, 2020 · Michael SingerI’ve been using them for over 30 years. There work is always excellent. But, I was definitely overcharged for hours worked and I felt overcharged for supplies. They charged me for 7 1/2 hours when l felt it should be4 1/2 to 5 1/2 the most. $700 in supplies and I have no idea, just felt to high. Anyway the job is done and the results, well time will telll. You live and you learn. Lesson:you can’t trust anyone
Jan 23, 2020 · Michael SingerTornquist Plumbing is professional and a good value. I had a water heater replaced because it was over 17 years installed, didn't wait for the failure to happen. I had upgrades done on water supply valves and other things done. This Company never disappoints and I will be using them again for a new A/C and Heating project
Mar 28, 2020 · Joe O'CallaghanTornquist Plumbing is professional and a good value. I had a water heater replaced because it was over 17 years installed, didn't wait for the failure to happen. I had upgrades done on water supply valves and other things done. This Company never disappoints and I will be using them again for a new A/C and Heating project
Mar 28, 2020 · Joe O'CallaghanWithout the worst service. My landlord called them twice. The first time they came they cut a hole in my ceiling and left the hole didn’t even repair the hole they made. Sloppy job and still had a leak 6 months later. The second time they came they insisted a busted pipe was unfixable and they suggested I call the dep for help. They didn’t even bother to test where busted pipe was to see if they could do anything about it. Never never will I call them for anything.
Feb 19, 2019 · Jason904Without the worst service. My landlord called them twice. The first time they came they cut a hole in my ceiling and left the hole didn’t even repair the hole they made. Sloppy job and still had a leak 6 months later. The second time they came they insisted a busted pipe was unfixable and they suggested I call the dep for help. They didn’t even bother to test where busted pipe was to see if they could do anything about it. Never never will I call them for anything.
Feb 19, 2019 · Jason904
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